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Antwerpen Volkswagen
Pasadena, MD
796 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 796 reviews
August 28, 2024
I really appreciate Oliver the manager, Sam in Sales and Chris in Finance for making my process of buying my new VW Atlas a smooth and easy one. I enjoyed working with all of you and look forward to making Chris in Finance for making my process of buying my new VW Atlas a smooth and easy one. I enjoyed working with all of you and look forward to making Volkswagen my forever go to for vehicles moving forward. Thank you More
by JAMIE.CHRISIKOS0926
Verified Customer
August 27, 2024
Came in to get a new battery, staff was rude, specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. specifically two women running the service department. Waited an hour for them to tell me they wanted $900+ to replace a battery. More
by driscoll427
Employees Worked With
Ron Marquez
August 26, 2024
Great! Awsome! Very nice, great customer service, attentive and good care for the customers needs. Awsome! Very nice, great customer service, attentive and good care for the customers needs. More
by CARROL777
August 25, 2024
My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated wi absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care. More
by natallia
Employees Worked With
Ron Marquez
August 25, 2024
This was a wonderful experience coming from someone purchasing their first vehicle. Sam's customer service was AMAZING. He was very personal and was very knowledgable about the car. It was truly a grea purchasing their first vehicle. Sam's customer service was AMAZING. He was very personal and was very knowledgable about the car. It was truly a great experience and it made me feel comfortable instead of overwhelmed from buying my first car. More
by Dhoward
Employees Worked With
August 18, 2024
Great experience and everyone there at the dealership was very friendly and helpful throughout the entire process! very friendly and helpful throughout the entire process! More
by LOGAN
August 16, 2024
3 wait hours wait at the dealership for an oil change and tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on th tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on them..they no longer fulfill our expectations. More
by mpjp0122
Employees Worked With
Ron Marquez
August 13, 2024
Great overall experience. Sales and finance staff were friendly and knowledgeable. Would definitely recommend buying a car here. Sales and finance staff were friendly and knowledgeable. Would definitely recommend buying a car here. More
by ANTHONY.V
