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Antwerpen Volkswagen
Pasadena, MD
796 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 796 reviews
August 31, 2024
Was not pleased with the service. Because they tell me that my latch was covered under warranty then I bring it in to get service and they tell me that it's not telling me I have to p Because they tell me that my latch was covered under warranty then I bring it in to get service and they tell me that it's not telling me I have to pay $888 money that I don't have. Now I have another bill that I catch afford. Because they can't put it back on. More
by medleycatherine429
Verified CustomerEmployees Worked With
Ron Marquez
August 31, 2024
Antwerpen was recommended by VW corporate after I had to file a complaint against another VW dealership. My salesperson - Sam took what could have been an easy sale of a vehicle, and still turned it into an file a complaint against another VW dealership. My salesperson - Sam took what could have been an easy sale of a vehicle, and still turned it into an exception car-buying experience. He educated me on the features and values of my ID4, and he minimized my closing time by providing me with the key documents to review in advance. More
by jwally
Employees Worked With
August 31, 2024
Sam and the sales manager were amazing during our sale. We had an unfortunate situation with our previous atlas but they helped us out of that bad situation and into a new 2024! We had an unfortunate situation with our previous atlas but they helped us out of that bad situation and into a new 2024! More
by clohr90
August 30, 2024
Great and efficient service, friendly staff. Thorough inspection. Also they have a workstation if you need to wait for your car. Thorough inspection. Also they have a workstation if you need to wait for your car. More
by StacyPiccolo
Employees Worked With
August 30, 2024
It was a great experience. I got my service done, and received a call when my repair was completed. When I arrived my car was cleaned and waiting out front. I got my service done, and received a call when my repair was completed. When I arrived my car was cleaned and waiting out front. More
by VERNIE_MCLENDON
Employees Worked With
Wendi Pittman, Ron Marquez
August 29, 2024
A lot of people are apprehensive when going to a dealer service department however I have found Anwer in service to be trustworthy and reliable with a special shout out to my service advisor. Wendy Pittman service department however I have found Anwer in service to be trustworthy and reliable with a special shout out to my service advisor. Wendy Pittman, who has always been honest and fair with me. More
by Candy man 2018
Employees Worked With
Ron Marquez
August 29, 2024
The dealership and staff were fantastic. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. Specifically Oliver and Sam. Would definitely recommend this dealership to anyone interested in a VW. More
by CHRIS.ABRAHAM1221
August 29, 2024
Dropped off my vehicle a day prior my appointment and they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously they didn’t service my vehicle until after lunch time. My vehicle was scheduled for 8am. Overall Emelie helped out tremendously More
by jalilio1989
Employees Worked With
Emelie
August 28, 2024
My experience at this dealership was unlike any other! I was treated with respect, fairness, and kindness. My salesman, Trevor, was polite and honest throughout our entire interaction. I would highly reco I was treated with respect, fairness, and kindness. My salesman, Trevor, was polite and honest throughout our entire interaction. I would highly recommend Antwerpen Volkswagen to anyone that is car shopping! More
by ANESIAWILKS2017
Employees Worked With
August 28, 2024
Wow! ! What can I say Chad was just totally awesome!! Made me fell comfortable! I felt like I was hanging out with family at the family reunion picnic! But ! What can I say Chad was just totally awesome!! Made me fell comfortable! I felt like I was hanging out with family at the family reunion picnic! But the whole team made the process stress free! Made it easy and they kept it real with me! I appreciate that! More
by MYKEDAVIS48
Employees Worked With
Other Employees :
Rafael Onrubia, Oliver Hong, Ron Marquez, Chad Maslanka
