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Antwerpen Toyota

Clarksville, MD

3.3
550 Reviews

12420 Auto Drive

Clarksville, MD

21029

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Showing 550 reviews

October 26, 2019

We were very happy to buy rav4 n thx to jc villeda Good explaining all the the features of the new RAV4 we were very happy to have a very profesional.JC VILLEDA he got a great experience he took he's t More

by Rafael Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Villeda, Josh Felsen, Angel Cooper
Oct 28, 2019 -

Antwerpen Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Antwerpen Toyota. Congratulations on the new RAV4! If you have any further needs, do not hesitate to stop by for a visit. Best, The Antwerpen Toyota Team

October 09, 2019

There's still several unresolved mechanical/ warranty issues with the used '17 Tacoma I bought in 3-18, starting with several items that were missed during the dealership's "Certified Vehicle Inspection" More

by Frustrated
Recommend Dealer
No
Employees Worked With
Bonnie Houck, Charles Howser, Don Burke, Eric Crawford
Oct 09, 2019 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 09, 2019

Horrible! Liars! Scam artists! I went in and met with Andy. Andy told me Antwerpen beats any quoted price. I went for a ride. Told him the price. Called him an hour later and he said he didnt believe More

by Gregory
Recommend Dealer
No
Employees Worked With
Andy
Oct 09, 2019 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 13, 2019

Unauthorized access to my credit report While the sales rep was easy to work with, the contract settlement was anything but. My private credit rating was accessed, without my knowledge or More

by Birdie3
Recommend Dealer
No
Employees Worked With
Ed Gordon, Josh Felsen, Zander Baker
Sep 14, 2019 -

Antwerpen Toyota responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Best, Josh Felsen, Sales Manager

Sep 16, 2019 -

Birdie3 responded

We met and you refused to make any kind of meaningful consideration. So what is the point if another meeting?

September 13, 2019

Professional Andy Kohn was knowledgeable, professional and fair. Would recommend his services highly. Thorough delivery, great follow up. The facility is pleasant More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Howser, Ed Gordon
Sep 14, 2019 -

Antwerpen Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Andy. Please let us know if we can ever help you in the future. Thanks for choosing Antwerpen Toyota! Best, The Antwerpen Toyota Team

September 03, 2019

Awesome I went to look for a car with my boyfriend and meet MrRoss He was amazing We walked out with a dream car and a dream price So happy Mr Ross we More

by Anju31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Chopra
Sep 06, 2019 -

Antwerpen Toyota responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Ross. If you have any further needs, do not hesitate to stop by for a visit. Thanks for choosing Antwerpen Toyota! Best, The Antwerpen Toyota Team

September 03, 2019

It was excellent with the help of Mr. Lonnie Baxter. Mr. Lonnie Baxter was the best. The young man was so patient, kind and informative. He displayed a rare quality of confidence that you do not always f More

by Camry 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Baxter
Sep 06, 2019 -

Antwerpen Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Lonnie was able to meet your needs. At Antwerpen Toyota, we always strive to provide the utmost in quality and customer satisfaction. Thanks for choosing Antwerpen Toyota! Best, The Antwerpen Toyota Team

September 02, 2019

Service exprience They will rip you off. Won't tell you the price. Jut ask you to sign here. Told them that they had told me on prior visits that they had recommended I More

by Chief500
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Sep 16, 2019 -

Antwerpen Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 01, 2019

Couldn’t Ask for Better Customer Service!!! Thank you Zander Baker for being so knowledgeable and making my car buying experience such an easy one. The whole team at Antwerpen Toyota provided e More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zander Baker
Sep 06, 2019 -

Antwerpen Toyota responded

Hello JM and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Zander was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Antwerpen Toyota Team

August 22, 2019

They are a car dealership. Expect no more and no less. I did not expect the dealer to post a glowing review in my name on this site without my permission, so here is my actual experience. I initially thoug More

by ToyotaMeh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zander Baker
Aug 25, 2019 -

Antwerpen Toyota responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Best, Josh Felsen, Sales Manager

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