Antwerpen Toyota
Clarksville, MD
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We were very happy to buy rav4 n thx to jc villeda Good explaining all the the features of the new RAV4 we were very happy to have a very profesional.JC VILLEDA he got a great experience he took he's t Good explaining all the the features of the new RAV4 we were very happy to have a very profesional.JC VILLEDA he got a great experience he took he's time explaining all the features of the RAV4.thanks JC for everything n keep doing the good job may god always bless you for what you doing my friend. More
There's still several unresolved mechanical/ warranty issues with the used '17 Tacoma I bought in 3-18, starting with several items that were missed during the dealership's "Certified Vehicle Inspection" issues with the used '17 Tacoma I bought in 3-18, starting with several items that were missed during the dealership's "Certified Vehicle Inspection", which cost me an additional $1500! I've waited for over a month to discuss my concerns with the "Field Technical Specialist", & continue to be ignored! Y'all need to update your list of Antwerpen employees, since I know Mr Burke & Mr Crawford no longer work there. More
Horrible! Liars! Scam artists! I went in and met with Andy. Andy told me Antwerpen beats any quoted price. I went for a ride. Told him the price. Called him an hour later and he said he didnt believe Andy. Andy told me Antwerpen beats any quoted price. I went for a ride. Told him the price. Called him an hour later and he said he didnt believe the price. I offered to come in with it and he said he wouldn't match it. JACK SAYS NO apparently. Andy, when I asked him if Antwerpen matched price why not mine HUNG UP ON ME. I did not lose service I clearly heard the receiver miss the plate then hang up. NEVER GO HERE! THEY ARE LIARS. Andy is a BIG LIAR! More
Unauthorized access to my credit report While the sales rep was easy to work with, the contract settlement was anything but. My private credit rating was accessed, without my knowledge or While the sales rep was easy to work with, the contract settlement was anything but. My private credit rating was accessed, without my knowledge or approval, even though I indicated to all that I would pay cash for the vehicle.. More
Professional Andy Kohn was knowledgeable, professional and fair. Would recommend his services highly. Thorough delivery, great follow up. The facility is pleasant Andy Kohn was knowledgeable, professional and fair. Would recommend his services highly. Thorough delivery, great follow up. The facility is pleasant and the location is highly accessible. More
Awesome I went to look for a car with my boyfriend and meet MrRoss He was amazing We walked out with a dream car and a dream price So happy Mr Ross we I went to look for a car with my boyfriend and meet MrRoss He was amazing We walked out with a dream car and a dream price So happy Mr Ross we will back Thank you More
It was excellent with the help of Mr. Lonnie Baxter. Mr. Lonnie Baxter was the best. The young man was so patient, kind and informative. He displayed a rare quality of confidence that you do not always f Mr. Lonnie Baxter was the best. The young man was so patient, kind and informative. He displayed a rare quality of confidence that you do not always find in places. It was indeed a pleasure to both meet and purchase a new vehicle from him. My wife Adrienne and I recommended him to our friends and co workers. See you all soon. Best, Damon Byrd, Lanham, Maryland More
Service exprience They will rip you off. Won't tell you the price. Jut ask you to sign here. Told them that they had told me on prior visits that they had recommended I They will rip you off. Won't tell you the price. Jut ask you to sign here. Told them that they had told me on prior visits that they had recommended I change power steering fluid and that it would cost $35. So eventually I agreed to do it. Told the guy that they had recommended that I change the power steering fluid and that THEY had said it would cost $35.. The service guy did't say a word, just said sign here.Was then presented with a $175 bill. Checked the factory maintenance schedule and it says nothing about changing the power steering fluid at my mileage when they first recommended it at $35k miles. They will rip you off. "Jack says "Screw The Customer" More
Couldn’t Ask for Better Customer Service!!! Thank you Zander Baker for being so knowledgeable and making my car buying experience such an easy one. The whole team at Antwerpen Toyota provided e Thank you Zander Baker for being so knowledgeable and making my car buying experience such an easy one. The whole team at Antwerpen Toyota provided excellent service and were a pleasure to work with!!! More
They are a car dealership. Expect no more and no less. I did not expect the dealer to post a glowing review in my name on this site without my permission, so here is my actual experience. I initially thoug I did not expect the dealer to post a glowing review in my name on this site without my permission, so here is my actual experience. I initially thought my experience was on par for working with any car dealer... but when I thought about it, I had to claw my way to the price I wanted, and I was told things that were not true by the sales team. I was told that I would "get a great deal" since it's the end of the month. There was no such effort made to get me any sort of deal. I was told that I could keep in touch with my sales person for additional questions, but after I shared my thoughts about my experience with him, he never responded to me ever again. I was told that a competitor's price includes a Toyota rebate because Antwerpen competes with that dealership all the time, justifying why Antwerpen should charge me $1000 more. Luckily for me, I called the competitor and confirmed that was not true. More