Antwerpen Toyota

Horrible dealer know your rights Horrible dealer I was shammed by their standard shady Sales Tactics. They constantly violate the consumer protection laws of Maryland. It took three Horrible dealer I was shammed by their standard shady Sales Tactics. They constantly violate the consumer protection laws of Maryland. It took three years, but I sued them in District court of Maryland for Violation of Title 13 and WON ! They said I would see the money. I GOT PAID only after putting a lean on their properties. Know your rights ! That is ALL, facts hurt..... More

New 2020 Toyota Camry SE with Moonroof! I came to this dealership to purchase my first new car. (formerly driving a 99 camry le - from this dealership) My family shops around but has bought I came to this dealership to purchase my first new car. (formerly driving a 99 camry le - from this dealership) My family shops around but has bought 4 of the last 6 vehicles from this location. Mr. Tom Greene, was my sales representative. He was professional, personable and knowledgeable. He offered me a very fair price on the car, checked with both KBB and truecar. He was also able to assist me in finding me the perfect vehicle, and made sure every step of the process was well explained. Overall, I am very satisfied with this dealership and Mr. Greene. More

JC was a great sales rep. who helped us find the best car that fits our needs. He was knowledgeable with the product and was able to answer all our questions. that fits our needs. He was knowledgeable with the product and was able to answer all our questions. More

Brought my 2019 Prius XLE in for its 6 months Toyota care service on Aug 20, 2019. I was told they they checked the fluids, rotated the tires and checked the air pressure. To my surprise I was told that the service on Aug 20, 2019. I was told they they checked the fluids, rotated the tires and checked the air pressure. To my surprise I was told that the spare tire had 58 psi. Only problem is that the 2019 Prius XLE has no spare tire. When I told the service dept tech that there is no spare, they didn't believe me and insisted on opening the trunk and looking for themselves. Guess what, there is no spare. Also the service warning indicator was never reset. So I truly don't know whether or not the tires were rotated, but based on them saying they put air in the non-existing spare, I have my doubts. In the future I will be taking my car to a different dealership for service. More

My experience with the service team at this location was absolutely horrific. Jay Tauber is one of the service managers and he does not know how to treat customers. I was yelled at and completely disrespect absolutely horrific. Jay Tauber is one of the service managers and he does not know how to treat customers. I was yelled at and completely disrespected by Jay Tauber after making a request for service! Wow! Making a request for Toyota vehicle service at a Toyota vehicle service center turned into a complete circus! And I was a first time customer! This was a horrible first impression! He accused me of trying to tell them “how to run their business.” After making a request to have my vehicle serviced. You would’ve thought I asked for something out of the ordinary! This is how you treat customers? A simple request turned into a customer being yelled at, taken advantage of and disrespected? There are plenty of other Toyota dealerships and service stations. No need to spend you time, energy or money where team members do not work well with the public. I would not recommend this business to anyone. Buyer beware! More

Just bought a new RAV4 with Antwerpen Toyota and Enjoyed It! Looking for a hassle-fee car buying experience? Just ask for JC Villeda!! Mr Villeda is extremely knowledgeable, highly professional, and very tra Looking for a hassle-fee car buying experience? Just ask for JC Villeda!! Mr Villeda is extremely knowledgeable, highly professional, and very transparent. I bought the car I wanted with the expert sales service of JC. He tracked down the RAV4 I wanted and we closed the deal in 1 1/2 days. JC made my car buying experience quite pleasurable. I also would like to commend Bryan Hall for the the work he did on the business end of my RAV4 purchase! More

Great people, great service Mr. Castor was recommended to me by a friend. Great recommendation. He was very friendly, no pushing of suggestions of what else had to be done. he l Mr. Castor was recommended to me by a friend. Great recommendation. He was very friendly, no pushing of suggestions of what else had to be done. he let me make my decision on what I wanted to buy. Price was fair. More

Awsome Experience I love my New Car!!!! I had an awesome time and experience working with Zander Baker at Antwerpen Toyota. Great dealership, I highly recommend anyone I love my New Car!!!! I had an awesome time and experience working with Zander Baker at Antwerpen Toyota. Great dealership, I highly recommend anyone in the market to check here first. More

Pierre in used cars was extremely professional in helping my close friend make her purchase. Great service! I'll be sending more friends and family to Antwerpen. my close friend make her purchase. Great service! I'll be sending more friends and family to Antwerpen. More

I worked with Andy and highly recommend him. It took me weeks to decide what to buy and Andy was very reasonable and worked to get me what I wanted. He was pleasant and nice to talk with and I never felt p weeks to decide what to buy and Andy was very reasonable and worked to get me what I wanted. He was pleasant and nice to talk with and I never felt pressured. He’s very knowledgeable and spent time with me after the sale explaining the features in the car. I would go back to him in the future. Very professional. More