Antwerpen Toyota

My ‘21 Toyota GR Supra 3.0 Premium has been My ‘21 Toyota GR Supra 3.0 Premium has been perfect...well minus one thing. The PDI (pre-delivery inspection) was never completed properly at the na My ‘21 Toyota GR Supra 3.0 Premium has been perfect...well minus one thing. The PDI (pre-delivery inspection) was never completed properly at the navigation code point. After being told by my previous dealership that they couldn’t get in contact with BMW in Germany during my first 2 months of ownership for the Navi code, I decided to take it to Antwerpen Toyota’s service department to get the job done right! I wanted to say a special thank you to the service writers Josue & Doug, the technician Christian, and the service director Charles for all their help getting the issue resolved. 😁 I’ll definitely be back to get my Supra serviced at Antwerpen Toyota in Clarksville, MD for now on and highly recommend them for all your Toyota service needs! More

Very nice and friendly guy TOM at used car sales on this dealership, made our visit memoriable, he recommended us a very nice Honda Accord Sport, very clean car, i will highly recommend this dealership and dealership, made our visit memoriable, he recommended us a very nice Honda Accord Sport, very clean car, i will highly recommend this dealership and sales person TOM to everyone..keep up good work... More

Horrible service. We almost blew our engine in our Toyota Highlander Hybrid back in August 2020 because their staff member in the Parts dept. sold my husband the wrong sized oil filter. As a result of this, Highlander Hybrid back in August 2020 because their staff member in the Parts dept. sold my husband the wrong sized oil filter. As a result of this, the engine started leaking oil while we were on a trip and we had to pay for an oil change and 4 quarts of oil. My husband has spoken with Dave, Mark, and Roberto at least 3 times and they all said they would they would refund this cost on our credit card. NOTHING HAS HAPPENED despite two trips to the parts department and multiple phone calls. And when they offered to give my husband additional oil filters to replace the wrong ones he was sold in the first place, they brought out the wrong sized ones AGAIN. Stay away from this place -- your car's longevity is at risk! Do not trust them to sell you the right parts or make good on their promises. More

Was told by the service manager that I could drop my car off early for service. When I got there at 6:30, a young man told me that they were closed and that I had to wait 1/2 hour to drop off my car.... an off early for service. When I got there at 6:30, a young man told me that they were closed and that I had to wait 1/2 hour to drop off my car.... and he told me that no service manager would ever tell me that I could drop off my car early. Well then that would make me both stupid and a liar. And I am neither. What I am is truly disappointed in Antwerpen, especially since I bought the car there. And this was the second negative experience with service. There won’t be a third. And I will never buy another vehicle from them again. More

Horrible dealer know your rights Horrible dealer I was shammed by their standard shady Sales Tactics. They constantly violate the consumer protection laws of Maryland. It took three Horrible dealer I was shammed by their standard shady Sales Tactics. They constantly violate the consumer protection laws of Maryland. It took three years, but I sued them in District court of Maryland for Violation of Title 13 and WON ! They said I would see the money. I GOT PAID only after putting a lean on their properties. Know your rights ! That is ALL, facts hurt..... More

New 2020 Toyota Camry SE with Moonroof! I came to this dealership to purchase my first new car. (formerly driving a 99 camry le - from this dealership) My family shops around but has bought I came to this dealership to purchase my first new car. (formerly driving a 99 camry le - from this dealership) My family shops around but has bought 4 of the last 6 vehicles from this location. Mr. Tom Greene, was my sales representative. He was professional, personable and knowledgeable. He offered me a very fair price on the car, checked with both KBB and truecar. He was also able to assist me in finding me the perfect vehicle, and made sure every step of the process was well explained. Overall, I am very satisfied with this dealership and Mr. Greene. More

JC was a great sales rep. who helped us find the best car that fits our needs. He was knowledgeable with the product and was able to answer all our questions. that fits our needs. He was knowledgeable with the product and was able to answer all our questions. More

Brought my 2019 Prius XLE in for its 6 months Toyota care service on Aug 20, 2019. I was told they they checked the fluids, rotated the tires and checked the air pressure. To my surprise I was told that the service on Aug 20, 2019. I was told they they checked the fluids, rotated the tires and checked the air pressure. To my surprise I was told that the spare tire had 58 psi. Only problem is that the 2019 Prius XLE has no spare tire. When I told the service dept tech that there is no spare, they didn't believe me and insisted on opening the trunk and looking for themselves. Guess what, there is no spare. Also the service warning indicator was never reset. So I truly don't know whether or not the tires were rotated, but based on them saying they put air in the non-existing spare, I have my doubts. In the future I will be taking my car to a different dealership for service. More

My experience with the service team at this location was absolutely horrific. Jay Tauber is one of the service managers and he does not know how to treat customers. I was yelled at and completely disrespect absolutely horrific. Jay Tauber is one of the service managers and he does not know how to treat customers. I was yelled at and completely disrespected by Jay Tauber after making a request for service! Wow! Making a request for Toyota vehicle service at a Toyota vehicle service center turned into a complete circus! And I was a first time customer! This was a horrible first impression! He accused me of trying to tell them “how to run their business.” After making a request to have my vehicle serviced. You would’ve thought I asked for something out of the ordinary! This is how you treat customers? A simple request turned into a customer being yelled at, taken advantage of and disrespected? There are plenty of other Toyota dealerships and service stations. No need to spend you time, energy or money where team members do not work well with the public. I would not recommend this business to anyone. Buyer beware! More

Just bought a new RAV4 with Antwerpen Toyota and Enjoyed It! Looking for a hassle-fee car buying experience? Just ask for JC Villeda!! Mr Villeda is extremely knowledgeable, highly professional, and very tra Looking for a hassle-fee car buying experience? Just ask for JC Villeda!! Mr Villeda is extremely knowledgeable, highly professional, and very transparent. I bought the car I wanted with the expert sales service of JC. He tracked down the RAV4 I wanted and we closed the deal in 1 1/2 days. JC made my car buying experience quite pleasurable. I also would like to commend Bryan Hall for the the work he did on the business end of my RAV4 purchase! More