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Antwerpen Toyota
Clarksville, MD
550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 550 reviews
April 26, 2016
Great experience and excellent Customer Service! Antwerpen Toyota is fantastic! We worked with Kevin, and he was very helpful throughout the process from research to sale. Kevin provided all of the Antwerpen Toyota is fantastic! We worked with Kevin, and he was very helpful throughout the process from research to sale. Kevin provided all of the information we needed, and he found exactly the vehicle we were searching for -- the Toyota Highlander! The staff was friendly with our children, thoroughly answered all of our questions, explained all of the options, and made the overall experience enjoyable for our family. Dave worked with us in the Finance department, and he is great as well. Dave explained everything, and he was very friendly and personable. We will definitely recommend Antwerpen to friends and family! More
by Sara S.
Employees Worked With
Dave Hoffman, Kevin Metzler
April 23, 2016
false advertising After seeing a Sienna advertised from this dealer, called to confirm vehicle still on lot and while on phone mentioned good price was reason for calli After seeing a Sienna advertised from this dealer, called to confirm vehicle still on lot and while on phone mentioned good price was reason for calling. Assured that vehicle was there. Traveled an hour and a half, checked out vehicle, decided to purchase and then told price listed online was a mistake. The best they could do was $7k higher than price listed. There was no budging on price, just attempts to convince what a great vehicle it is that's been sitting on the lot for a month. Never trust a price listed by this dealer! More
by Lee
Employees Worked With
Joe Oliveto
April 13, 2016
Classic bait and switch artists: BEWARE!!! After calling the dealership to make sure they had the vehicle we wanted, we drove over 2 hours to get there. We paid $24 in tolls, gas and hired a ba After calling the dealership to make sure they had the vehicle we wanted, we drove over 2 hours to get there. We paid $24 in tolls, gas and hired a babysitter. We were taken on a test drive first then got the famous ,"we have good news and bad news spiel". Come to find out they did not have the 2015 we intended to purchase (later found out they have NEVER owned this specific vehicle and someone in Pennsylvania has owned it since November 2015.) but they had a 2016 they were going to sell us "for the same price." Fortunately I am much smarter than they gave me credit for. They were trying to increase the amount we owed back for the rebate by at least $750-1000 . They were also trying to illegally charge us a destination fee of $900 (that's already built into the price of the vehicle). After walking out, my husband left a negative review on their Facebook page. They responded that upper management would be notified and would contact us. After not hearing back from the dealership, I reported them to Toyota Corporate for illegal business practices. All of a sudden the dealership wanted to talk. They offered $100 to reimburse us for our wasted time and money for traveling, with the stipulation that we remove our negative reviews. NO WAY!!!!!! Other prospective customers need to know what they are walking into so they can protect themselves from these con artists. After making it clear we would not remove our comments, they will not send us a check and have ceased all communication. I had specifically asked for the GM to call me. I have given them a week and a half to admit their wrongdoing and am now reporting them to the BBB and the Maryland State Attorney Generals office. More
by shanzee
Employees Worked With
Yomi Bello, Ed Gordon
April 13, 2016
Great deal in 45 mins! I had actually come in for service but Ross had called me recently as my lease was expiring soon. He was very personable and promised he could offer m I had actually come in for service but Ross had called me recently as my lease was expiring soon. He was very personable and promised he could offer me a great deal I couldn't refuse with no pressure, in 45 mins or less. I didn't believe him but, Ross did just that...he even treated me to lunch! Enjoying my new Camry SE. See Ross at Antwerpen. More
by C.R.Banks
Employees Worked With
Ross Chopra
April 12, 2016
Fast Buy Told Rhia I was looking for a Tacoma. Looked at all the Tacomas that interested me, found the TRD Off Road. The finance part took longer than I woul Told Rhia I was looking for a Tacoma. Looked at all the Tacomas that interested me, found the TRD Off Road. The finance part took longer than I would have liked since I was paying cash but Rhia was great and helped me learn all of the technology that came with the truck. More
by Joseph Wojciechowski
Employees Worked With
Rhia Buttrum
April 10, 2016
Exceptional Very professional and polite I'm a 19 year old and he treated me as a man which was huge to me. He was very straight forward and outgoing with an amaz Very professional and polite I'm a 19 year old and he treated me as a man which was huge to me. He was very straight forward and outgoing with an amazing personality. I would recommend him to anyone who goes to buy a car. More
by Danny
Employees Worked With
Eric Crawford
April 01, 2016
Excellent customer service and great deal! If you are looking for a great deal and good overall experience, Jesse uwaegbulem is your guy. I went to Antwerpen Toyota in Clarksville looking to te If you are looking for a great deal and good overall experience, Jesse uwaegbulem is your guy. I went to Antwerpen Toyota in Clarksville looking to test drive a 2016 Toyota Camry hybrid. Even though I had average credit, my sales rep was able to put in calls for me until I finally got an approval for the car I wanted. I definitely recommend this dealership and will be going back for future deals. Oh did I mention I love my new 2016 Toyota Camry!! More
by Toluwani Peter Lisoyi
Employees Worked With
Jesse uwaegbulem
March 31, 2016
Leased 2016 Toyota Tundra Limited 4X4 I really enjoyed my car buying experience at this dealership. The customer service was outstanding and the whole process was extremely easy. I continu I really enjoyed my car buying experience at this dealership. The customer service was outstanding and the whole process was extremely easy. I continue to shop with Toyota because their dealerships are hands down better than any other brand I've dealt with. More
by tkjorlaug4183
Employees Worked With
Rhia Buttrum
March 31, 2016
Best Experience Friendly, Expert Salesmanship and service from every associate I came in contact with. Rhia was amazing in helping me find my 2016 vehicle I needed, J Friendly, Expert Salesmanship and service from every associate I came in contact with. Rhia was amazing in helping me find my 2016 vehicle I needed, Josh who helped me get my sunroof I wanted, Zeena for helping me set that appointment up and most Importantly Bill Freys family for referring me to him and his location. I felt very comfortable and satisfied with my purchase. I highly recommend this Toyota Dealership and location. More
by Bellahoney
Employees Worked With
Bill Frey, Rhia Buttrum
March 30, 2016
Wow!! Check this out, I never - ever write reviews!, but this is my first. I went to Antwerpen Toyota on a Saturday and met with sales associate Ross Chopra Check this out, I never - ever write reviews!, but this is my first. I went to Antwerpen Toyota on a Saturday and met with sales associate Ross Chopra, talking about knowledgeable, courteous and honest. I was offered lunch. Wow!! Finally a nice experience dealing with buying a car!! Thanks again. I will be back. My wife needs a car... Mr. Foreman More
by Donna Donna
Employees Worked With
Ross Chopra
