Antwerpen Toyota

Great Experience Was helped by Pierre Castor. Superb customer service skills. Wonderful knowledge. Left feeling like I made a new friend. Will recommend all of my f Was helped by Pierre Castor. Superb customer service skills. Wonderful knowledge. Left feeling like I made a new friend. Will recommend all of my friends! More

Great Experience I just bought a new highlander and Yomi was extremely helpful during the process. He was very professional and very knowledgeable about the Toyota bra I just bought a new highlander and Yomi was extremely helpful during the process. He was very professional and very knowledgeable about the Toyota brand and the specific vehicle I was purchasing. He was patient in answering my questions and making sure I got exactly what I wanted even though it took some extra work, and he wasn't pushy at any time. I had to wait for my vehicle to be built and delivered, and Yomi was great at communicating the status of everything along the way which was extremely helpful. I would recommend anyone in the market for a Toyota to visit Yomi at Antwerpen Toyota! Thanks for a great experience! More

Great customer service Todd was so knowledgeable, patient and helpful into assisting me purchase the new Highlander. I walked into Antwerpen with Avalon as first choice but Todd was so knowledgeable, patient and helpful into assisting me purchase the new Highlander. I walked into Antwerpen with Avalon as first choice but while test driving I picked Todd' brain about the Highlander - end result is history. I was humbled to work with such a great team Todd, James the manager and Jim in finance. Antwerpen experience from start to finish was fantastic. Bravo Team. More

The Best Customer Service I had a recall for my car and I called the day before to be sure the part was in. Eric McMickings went above and beyond on the phone to help me - he w I had a recall for my car and I called the day before to be sure the part was in. Eric McMickings went above and beyond on the phone to help me - he was no less than fantastic (very patient and helpful)! When I got to the location the next day I was impressed with the service area- you drive your car to the door, it automatically opens and you drive right inside (it is very clean and new). PJ Stout consulted with me for my car service. When he asked if I was having any other problems I told him about my trunk being stuck and that I was planning to get a price from AAA to fix it. He actually walked out to my car with me and fixed the "auto-lock" in less than a minute! He then walked me to the waiting area and came back a little while later to tell me they were almost done. When my car was ready he handed me the keys, I walked out the door and my car was driven to me. I have never been treated so well at an auto-dealer. When I buy my next Toyota it will be from here! PS: the waiting area is pretty cool too! More

New Tacoma I purchased my new 2017 Tacoma from Eric Crawford at Antwerpen Toyota and I couldn't be happier with the experience. I highly recommend seeing Eric at I purchased my new 2017 Tacoma from Eric Crawford at Antwerpen Toyota and I couldn't be happier with the experience. I highly recommend seeing Eric at Antwerpen Toyota for your next car or truck. More

extremely bad From the moment you come to the dealership you were treated to an environment designed to put people in an uncomfortable position. From the loud radio From the moment you come to the dealership you were treated to an environment designed to put people in an uncomfortable position. From the loud radio blasting out commercials with a TV playing at the same at a very high volume, to the fact that the people dealing with you had no authority to negotiate anything, the long wait between every step of the negotiation, these are all the signs of a pressure sale environment. Our fist visit was wasted, since even after having called beforehand to arrange an appointment to see a car, when we arrived after a 40 minute drive, the car was not there. When we came back for a second time we could test drive the car. When we started the negotiation it turns out that the fees from the dealer where close to 3000 dollars close to 25% of the price of the car. Most annoying was the lack of transparency in clarity about the origin of this charges. We were told that the dealer would charge about 800 for tags and registration, which we considered outrageous. Although the young sales people are nice, management of the place is terrible. we left in complete disgust. I would stay away from this place. note: we did not wan to mention names but were forced to do so since the system would not allow to complete the process without identifying a sales person. We dealt with two young persons the are not in the list and not with Joe More

Thank you Joe! Being in the market for a used Toyota, I was referred to Antwerpen Toyota by a friend who had a wonderful car buying experience there. I met Joe Oliv Being in the market for a used Toyota, I was referred to Antwerpen Toyota by a friend who had a wonderful car buying experience there. I met Joe Oliveto who spent part of the day and the entire afternoon and early evening of the following day showing me various car options. Joe was beyond patient and knowledgeable as I bombarded him with questions and attempts at negotiating the car price. Thank you so much Joe for your diligence and care throughout my car shopping experience! More

Great Experience Pierre Kept In Touch With Me From The Moment I Inquired About The Vehicle.He Was Very Friendly And Efficient. We Were In Able To Get In Out,Some Plac Pierre Kept In Touch With Me From The Moment I Inquired About The Vehicle.He Was Very Friendly And Efficient. We Were In Able To Get In Out,Some Place You Sit There For Hours Not Here .I Will Differently Buy Another Vehicle From Here And With Pierre .His Service Was Exceptional More

Pressure free buying experience Bought a 2010 Honda Accord, I was helped to find exactly what I was looking for. I didn't feel rushed. Thank you -J. Copeland Bought a 2010 Honda Accord, I was helped to find exactly what I was looking for. I didn't feel rushed. Thank you -J. Copeland More

Ola Lawoyin I enjoy working with Ola! Ola got me the vehicle I wanted quickly and the process was very smooth and efficient. I would highly recommend working with I enjoy working with Ola! Ola got me the vehicle I wanted quickly and the process was very smooth and efficient. I would highly recommend working with Ola! Outstanding customer service! More