Back

Antwerpen Toyota

Clarksville, MD

3.7
556 Reviews

12420 Auto Drive

Clarksville, MD

21029

Directions

By Type

Showing 556 reviews

February 28, 2017

Best car buying experience After shopping different dealerships trying to get approved with a Tax ID , a friend brought me to meet Jesse Uwaegbulam at Antwerpen Toyota, it was More

by Rosario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dameron, Jesse Uwaegbulem
Feb 28, 2017 -

Antwerpen Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We are very glad that you're friend recommended our team at Antwerpen Toyota. Thank you for your business. Sincerely, The Antwerpen Toyota Team

February 28, 2017

Outstanding Customer Service!!!! It's been several years since purchasing a new car and your salesman Deon Dalmida made the process painless., his patience and courteousness was a tre More

by corolla2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEON DALMIDA
Feb 28, 2017 -

Antwerpen Toyota responded

We appreciate you for taking the time to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers and we are happy that Deon was able to help you. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Antwerpen Toyota Team

February 27, 2017

Great salesman Went to look for a new car and trade in a old Toyota. Mr.Caster was the one who was willing to assist me. I usually compare my experience purchasing More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Castor
Feb 28, 2017 -

Antwerpen Toyota responded

Thank you for your review! We're glad to have Mr. Castor on our team and that he could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Antwerpen Toyota Team

February 26, 2017

great car buying service this dealership has a large inventory, the sales person was helpful and patient through our selecting process. we picked a 2015 passat at a great rate More

by Small Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Goldmon
Feb 28, 2017 -

Antwerpen Toyota responded

We're excited to hear that our sales team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Antwerpen Toyota Team

February 24, 2017

Thank you Antwerpen My satisfaction was a priority in choosing the car that I wanted. Every option was explored to get me the financing I needed. Great experience here. More

by Fiana
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Goldmon
Feb 28, 2017 -

Antwerpen Toyota responded

First and foremost, thank you for leaving us this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Sincerely, The Antwerpen Toyota Team

February 24, 2017

Great! Went in unsure and came out with a great purchase! Never trusted the dealer before. Always felt like I was being taken advantage of until now. Great s More

by Cici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Castor
Feb 28, 2017 -

Antwerpen Toyota responded

Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. Sincerely, The Antwerpen Toyota Team

February 12, 2017

Great customer service Antwerpen has that good ole fashion customer service. Customer satisfaction first, polite, not pushy, very friendly and fair. That alone is a 5 star r More

by Dympuls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yale Tindell, Phillip Englebert, Todd Sennett
Feb 22, 2017 -

Antwerpen Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Thank you for visiting Antwerpen Toyota. Sincerely, The Antwerpen Toyota Team

February 08, 2017

Deceitful, avoid this dealer Driver's side window came off the track. Antwerpen Toyota charged me ~$140 to diagnose. The claimed it was not covered under the Certified Pre-owne More

by Michael Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yale Tindell
Feb 22, 2017 -

Antwerpen Toyota responded

I’m sorry to hear about your recent visit to Antwerpen Toyota. Our customers are our top priority, and we are sorry to hear about your frustration with your recent experience. Please contact me at your earliest convenience so that I may address these concerns. I look forward to hearing from you. Sincerely, GM, Don Burke 410-531-5700

Feb 22, 2017 -

Michael Smith responded

Don, Thanks for your response. If only you were this willing to help when I was in there and asking to speak to you on a different, but similar matter. Your stated desire to help creates the illusion that you actually do want to help. However, experience shows this is not true. You have my contact information and am sure you could call me if you truly had any interest in "addressing these concerns." You're a fraud.

February 01, 2017

Thank you to the Antwerpen team! My wife and I bought a vehicle last month from Antwerpen Toyota in Clarksville MD and we would like to thank Jesse Wehner for assisting us on our very More

by tasic326
Recommend Dealer
Yes
Employees Worked With
Jamrs Kim, David Hoffman, Daniel Sicard, Jesse Wehner
Feb 02, 2017 -

Antwerpen Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Antwerpen Toyota. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Antwerpen Toyota Team

January 30, 2017

Absolutely AMAZING!!! I've purchased many cars over the years and this is by-far one of the best experiences ever. Todd's knowledge of the cars and his ability to answer al More

by roco410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Sennett
Feb 02, 2017 -

Antwerpen Toyota responded

What an enjoyable review to read!  It is reassuring to know our team provided you with a hassle-free and great shopping experience. Antwerpen Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. The Antwerpen Toyota Team

...
25
...