
Antwerpen Toyota
Clarksville, MD
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Joe Oliveto and the Management Team Joe Oliveto and the management team are simply the best group of Used Car Professionals I have the pleasure to work with. Joe, never made me feel pres Joe Oliveto and the management team are simply the best group of Used Car Professionals I have the pleasure to work with. Joe, never made me feel pressured, and more importantly never attempted to take away my right of choice for the sake of a deal. His level of professionalism is to be commended. He and the management team did a stellar job to make sure we were all in a win win position. Simply outstanding! More
Good experience Our sales agent, James Braxton, was friendly, professional and very helpful. He was very knowledgeable about the 2017 Highlander. I would recommend Ja Our sales agent, James Braxton, was friendly, professional and very helpful. He was very knowledgeable about the 2017 Highlander. I would recommend James Braxton and Antwerpen Toyota to my friends. More
Great customer service! James made the process easy. Great customer service. He answered all our questions and made sure we got all we wanted at a fair price. Would definitel James made the process easy. Great customer service. He answered all our questions and made sure we got all we wanted at a fair price. Would definitely refer people to this dealership. More
Loved my experience The service manager Jay TaUber should be commended. He went above and beyond to help me . His professionalism and knowledge made me feel very comfort The service manager Jay TaUber should be commended. He went above and beyond to help me . His professionalism and knowledge made me feel very comfortable and I will definitely return More
Purchase of RAV4 hybrid limited We called this dealer after having a less than adequate experience at Koons of Annapolis. While the sales associate at Koon's was outstanding and sold We called this dealer after having a less than adequate experience at Koons of Annapolis. While the sales associate at Koon's was outstanding and sold us on the car, the way we were "handled" on our initial contact by the finance manager soured us and prompted us to walk away. When contacted by phone later that same day, Antwerpen Toyota was apologetic for Toyota as their representative for our experience, and met our product and financial needs by phone. That prompted us to purchase from them the following day. More
Like the old days Having visited multiple dealers over several weeks (Mercedes, Lexus, Lincoln, Buick, Hyundai) I was about to simply stop looking and keep my 2012 Linc Having visited multiple dealers over several weeks (Mercedes, Lexus, Lincoln, Buick, Hyundai) I was about to simply stop looking and keep my 2012 Lincoln MKZ for as long as possible. Worse case as the dealer (Koons Lincoln) who refused to let me leave dealership with a copy of the proposed sales; best case (obviously) was Antwerpen. In between were complicated discussions of certified vs. non-certified; coverage during varying post-sale periods and exchanges about whether scratches would or would not be repaired before the sale. Moreover, the demands of new technology and safety features seemed overwhelming. Of course, implied "deals" become less certain the closer I came to purchase. Last dealership visited was Antwerpen. No pressure, all the time necessary to obtain information and ask questions and between Mr. Gordon and Eric Crawford we moved from discussion to purchase seamlessly. The 2016 Avalon Limited met all of my expectations for a luxury auto (similar to the Lexus ES I was considering) with more technology packaged in a much less complex user-friendly manner. Eric Crawford was there to assure that the car would be ready when I arrived to pick it up. He patiently showed me how to use all of the safety features; he identified other things for me to notice and assured me that he will e available whenever questions arise. Mr. Gordon put together a package that provides both a very fair price and long-term coverage for maintenance and service for years to come. After three days I cannot be more pleased and expect that when wife's car needs replacement we will begin our search at Antwerpen with calls to Mr. Crawford and Gordon. More
Easiet car purchase I ever made And I'm 62 and made many. Eric Crawford was pleasure to deal with. I received great attention and was in and out of the dealership with a new Tacoma T And I'm 62 and made many. Eric Crawford was pleasure to deal with. I received great attention and was in and out of the dealership with a new Tacoma TRD Off-Road in just a few hours. Ask for Eric when you go there, he will answer all your questions and give you a great deal. I've purchased 3 cars from this family of dealerships and Eric was by far the best experience there. I'm sorry I can't find the Finance gentleman's card but he was easy to work with and explained all options thoroughly. More
Smoothe Memorable Easy This was my first time driving a car. I am 22 years old and the sales associate had excellent customer service. James made me feel like I was at home This was my first time driving a car. I am 22 years old and the sales associate had excellent customer service. James made me feel like I was at home from the moment I walked in the door with excellent customer service. He offered me beverages and confidently spoke to me about my options. For a first time buyer you are always concerned about being taken advantage of. James reassured me he had my best interest in mind and helped me get the car I deserved. I can't thank him enough. More
Used Car Purchase Worked with Pierre on the purchase of a used Toyota. He was very helpful in meeting our needs and made the purchase process run smoothly, Worked with Pierre on the purchase of a used Toyota. He was very helpful in meeting our needs and made the purchase process run smoothly, More
Cadillac!!!!! I haven't purchased a car in almost 20 years. I came you to Antwerpen to look a at a Cadillac SUV. Pierre greeted us at the door and remembered my fi I haven't purchased a car in almost 20 years. I came you to Antwerpen to look a at a Cadillac SUV. Pierre greeted us at the door and remembered my fiance from a previous visit. He took great care of us! And I love my new car! Thank you to Pierre and his team! If you are looking for great service with attention to detail....come check them out!!!! More