Antwerpen Toyota

"Best experience" Mr Ross was awesome with us, we got the great deal and great customer service .Mr Ross was very friendly and very helpful. I appreciate your help M Mr Ross was awesome with us, we got the great deal and great customer service .Mr Ross was very friendly and very helpful. I appreciate your help Mr Ross More

Awesome and pleasureable experience Todd was awesome with both of my vehicles he is very knowledgeable and friendly plus he works hard at his job he was trying to get me and another cust Todd was awesome with both of my vehicles he is very knowledgeable and friendly plus he works hard at his job he was trying to get me and another customer finished as quickly as he could at the same time More

Wish I could give 0 stars (terrible service and lies) Let's start with Jay Tauber. Rude from the start after just looking at car. Since my car has cosmetic stuff done ( tints, lip kit, exhaust) and only Let's start with Jay Tauber. Rude from the start after just looking at car. Since my car has cosmetic stuff done ( tints, lip kit, exhaust) and only 22k miles stock motor wise though he wrote of my car right then. Right away told me no warranty will cover it... I explained I had an extended warranty which he had zero interest in even listening about since it wasn't one he had in the system or worked with before. Found out later after taking it to another toyato dealership it was still under power train warranty so lie #1. They took car in to get diagnosis code was p0016 crankshaft camshaft correlation .... when called the next day they tried to tell me I had performance mods done and I should take to performance shop. IT'S A STOCK MOTOR!!! tints.. lip kit or exhaust HAS NOTHING TO DO WITH THAT CODE!! Not to mention I was then asked to pay for another hour when they didn't even do anything from the first charge or diagnostic time ( plus this was under warranty and they were telling me is wasn't). Go up for more info and talk to Jay where I witnessed a tech drive off in my car down the street ... revving car in high rpms ( joy riding) I expressed my concern and Jay told me to my face whatever the reason he did it was it was fine and that later he will ask him the reason for his own curiosity but nothing more. Would not explain what the extra hour was needed for or didn't even know what the tech was doing work wise to car. Again he told me take it to a performance shop or independent shop. Asked to talk to Director Charles Howser, he pretended to care and that he was understanding of situation but did nothing to help was again told he would look into it and he didn't know what was going on either. 3rd day in shop called again they refuse to now work on car period. They said " we aren't touching it" so no work was done, nothing was figured out so why was a tech driving my car and why do I have more miles on my car than when I dropped it off??? No need for a test drive when off the break you refused to work on it. They told me once again to take to performance shop ... I explained again why would I take a stock motor to a performance shop and all he did was say so they can open it up and figure out that problem. In the end I believe they just don't have the knowledge or techs with the skill level to proform job. They even tried to say my floor mats where unsafe. Which is a big joke since they are the stock ones that come on the car when you buy it. Every single employee that worked there seem to have zero knowledge of cars or what cars where even being worked on and why. Took car to another toyato dealership and they were more than willing to do the work under factory warranty, but to find out Antwerpen contacted toyato and lied and told them I had work done at a performance shop and it was not stock so they flagged my car. Had to pay 1k to prove car motor was 100% stock which was proven and flag removed because it was always stock and not true (have pictures and paper work as proof). Will be going to talk to GM on this issue and lies of this shop. More

Great experience This was my first new car buying experience and it was perfect. Eric and the rest of the dealership were easy to work with and helped me in any way ne This was my first new car buying experience and it was perfect. Eric and the rest of the dealership were easy to work with and helped me in any way needed to make the best purchase! More

Best Experience Buying a Cqr The salesperson put us at ease and thoroughly explained everything. He overcame our fears of the new technology. He took time to make sure we understo The salesperson put us at ease and thoroughly explained everything. He overcame our fears of the new technology. He took time to make sure we understood the electronics. More

Excellent Buying Experience I walked in planning on a test drive, and seeing the car in person. A couple hours later, I was driving my new car home. Friendly, knowledgeable staff I walked in planning on a test drive, and seeing the car in person. A couple hours later, I was driving my new car home. Friendly, knowledgeable staff, clean modern facility, and a good price made it very hard to walk away. Have not had any service yet, so I can't rate "Quality of work" More

James was very knowledgeable, friendly, and understanding of my needs in a vehicle. I would highly recommend him to anyone looking to purchase a vehicle. was very knowledgeable, friendly, and understanding of my needs in a vehicle. I would highly recommend him to anyone looking to purchase a vehicle. More

Excellent Buying Experience We had purchased from Antwerpen before so returned there when we decided to look for a new Camry. A friend recommended Ross and we are so glad he did! We had purchased from Antwerpen before so returned there when we decided to look for a new Camry. A friend recommended Ross and we are so glad he did! Ross was extremely helpful in finding me the exact car I wanted and I was able to take it home that night. He made sure that I got everything I wanted. Ross was knowledgeable, extremely pleasant, and very accommodating. I plan to recommend him to my friends! Dave Hoffman was also very helpful and friendly to us in completing all of our financial papers. Kyle was also great in teaching me everything about my new car. More

Out standing My over all experience at Antwerpen Toyota was excellent, My service advisor p j was really knowledgeable And guided me through a tough decision of fi My over all experience at Antwerpen Toyota was excellent, My service advisor p j was really knowledgeable And guided me through a tough decision of fixing my car or replacing it. More

Best car buying experience yet. We have been long time satisfied customers of Antwerpen Toyota. This was the third new vehicle that we have bought from them over the last eight years We have been long time satisfied customers of Antwerpen Toyota. This was the third new vehicle that we have bought from them over the last eight years. Eric Crawford was an excellent Sales Consultant. He was able to answers all of our questions regarding the Toyota Sequoia and smoothly shepherded us through the purchase process. In fact, the experience was so positive that we are already in contact with Eric about an additional trade in and new vehicle purchase. More