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Antwerpen Toyota

Clarksville, MD

3.5
554 Reviews

12420 Auto Drive

Clarksville, MD

21029

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Showing 554 reviews

December 04, 2023

The sales technique was poor and full of bait and switch tactics. Don't go here! I don't plan on ever going back. More

by LL Cool J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yomi Bello
Dec 06, 2023 -

Antwerpen Toyota responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

November 16, 2023

Beware this service department! ! My son took his 2016 Toyota Corolla in after a check engine light came on. He now lives about an hour away from our regular mechanic so he took it t More

by EdWriter
Recommend Dealer
No
Employees Worked With
PJ Stout
Nov 17, 2023 -

Antwerpen Toyota responded

Thank you for sharing this review regarding your experience with us, Ed. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

October 22, 2023

Went to Antwerpen to make enquiry about trade in and financing a car. What was meant to be just an enquiry ended with me leaving with a very good and comfortable car within my budget. The staff were hel More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohon Nedurumalli, Daniel Leithauser
Oct 24, 2023 -

Antwerpen Toyota responded

David, thank you for taking the time to share your feedback regarding your experience at Antwerpen Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, The Antwerpen Toyota Team

June 08, 2023

Antwerpen Toyota Clarksville- Bad experience turned into a great one! After miscommunication over pricing for a Sienna LE, which left me no longer wanting to buy the vehicle and extremely disappointed, a m More

by Lmrunyan20
Recommend Dealer
Yes
Employees Worked With
Kim Danchulis, Eric Hammer
Jun 12, 2023 -

Antwerpen Toyota responded

We appreciate you for letting others know about your experience inquiring about a Sienna LE from Antwerpen Toyota! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Antwerpen Toyota Team

May 12, 2023

I have purchased four cars from Antwerpen over the years and have never been disappointed. Our recent purchase of a Toyota Highlander Hybrid was extra special today because of the people involved: the Sale More

by Taylorskis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Torreyson, JC Villeda
May 16, 2023 -

Antwerpen Toyota responded

Thank you for taking the time to write this fantastic review! Our team at Antwerpen Toyota works very hard to ensure each of our customers is 100% satisfied with the overall experience. Enjoy your Toyota Highlander Hybrid! Best, The Antwerpen Toyota Team

May 11, 2023

This dealership was great especially Antonio Owens. He went above and beyond to get me the best deal possible and was extremely knowledgeable and patient throughout this process. Tom Green was also ext More

by LRA83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Owens, Tom Green, and Jesse T.
May 15, 2023 -

Antwerpen Toyota responded

We cannot thank you enough for your wonderful review of Antwerpen Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Antwerpen Toyota Team

April 26, 2023

I had an absolutely amazing experience also the customer service are really friendly. Extremely helpful and just pleasant all around. Shout out to Jc Villeda salesperson excellent services. More

by Dagomendoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jc villada, JC Villeda
May 03, 2023 -

Antwerpen Toyota responded

Thanks for leaving this wonderful feedback about Antwerpen Toyota! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Antwerpen Toyota Team

January 01, 2023

The best dealership ever. I have been hoping to this dealership for over 25 years. JC, Charles H and Yale are truly the best people. Actually all the people at the dealership More

by pd_jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Howser, Yale Tindell
Jan 04, 2023 -

Antwerpen Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Antwerpen Toyota Team

December 31, 2022

Michael Perez has been an absolute pleasure to purchase a car with. He is very responsive, professional, and knowledgeable. I would recommend Michael Perez for any vehicle purchase. Also Eric the manager has More

by Bart Defilippis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Jan 04, 2023 -

Antwerpen Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Antwerpen Toyota Team

December 30, 2022

If I could give this dealership a big fat 0 star I gladly would. They are not even worth the lowest 1 star review. It's been months since my poor experience with them and have forgotten some names there. 1 i More

by Smyers21757
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio, Tom
Jan 04, 2023 -

Antwerpen Toyota responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Antwerpen Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

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