Antwerpen Toyota
Clarksville, MD
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Great experience! My wife and I had a fantastic experience working with Todd on some new vehicles. His honesty and sincerity made the whole experience very positive. My wife and I had a fantastic experience working with Todd on some new vehicles. His honesty and sincerity made the whole experience very positive. We will be back in the future and want to work with him again. Highly recommended!!! More
Terrible...Don't fall for the fake reviews. I went here a few weeks ago because I was in the market for a new Toyota 4Runner. I submitted a request for a test drive appointment through their web I went here a few weeks ago because I was in the market for a new Toyota 4Runner. I submitted a request for a test drive appointment through their website and received an email confirming my appointment with "Senior 4Runner Specialist" Ross Chopra. When I arrived I was informed that a new employee trainee would be demonstrating the vehicle for me and assisting with the test drive. The trainee was incredibly nice, but didn't know anything about the two 4Runners I wanted to test drive. That's no fault of her own as I got the impression that she hasn't been selling Toyotas for very long. I ended up test driving both vehicles on my own. The real problem arose when I concluded my test drives. Mr. Chopra became very aggressive and rude when it became evident to him that I was still shopping other dealerships for the best price and wasn't prepared to buy that evening. He accused me of using "his" dealership to demo the 4Runners and told me that I was lying when I said that I had received a better price from a competing dealership. He told me that there was no way we would be able to do a deal and essentially asked me to leave the dealership. Steer clear of this dealership folks. There are other Toyota dealerships in Maryland and Virginia that are willing to do business the right way. More
Labor Day My experience with Pierre was very short and pleasant we were able to review my credit and options. It didn't take too much time at all and when he sh My experience with Pierre was very short and pleasant we were able to review my credit and options. It didn't take too much time at all and when he showed me what I qualified for around the model I wanted. The vehicle had a few scratches and a bumper issues. But rather then trying to sell me the vehicle as is he made an appointment to fix what could be repaired. It was overall a great day More
Great deal & great customer service! I just bought a car here and Ross made it so easy and seamless! He got me exactly what I wanted and made the price work for. Very knowledgeable about I just bought a car here and Ross made it so easy and seamless! He got me exactly what I wanted and made the price work for. Very knowledgeable about both buying and leasing option and will work with you until you find what you need. No pressure, no bs. Go see Ross if you're even considering a new car. More
Great Service! I visited Antwerpen Toyota on a Saturday morning. Ola and Angel presented me with wonderful customer service. I voiced my concerns, I was showed some I visited Antwerpen Toyota on a Saturday morning. Ola and Angel presented me with wonderful customer service. I voiced my concerns, I was showed some vehicles and then they worked their magic. Everyone I came in contact with was so very polite. I will definitely be returning for my next vehicle. More
Great used car salesman Joe olveto The personal attention I was given was very professional and Joe cared about my concerns and satisfied every detail. Great job. I would recommend Antw The personal attention I was given was very professional and Joe cared about my concerns and satisfied every detail. Great job. I would recommend Antwerpen and Joe Olveto. Steve Edmonds More
Words - Ross Chopra Knowledgeable! Thank you! Awesome! No Pressure! Will Come Back! Great Deal! Professional! Will Send Family! Made My Day! Great Guy!! You'll be sayi Knowledgeable! Thank you! Awesome! No Pressure! Will Come Back! Great Deal! Professional! Will Send Family! Made My Day! Great Guy!! You'll be saying all the above about and to Mr. Ross Chopra!! Thanks again Mr. Ross Katea Jordan More
A very pleasurable Toyota Purchase experience We've purchased several toyota vehicles from the Antwerpen Toyota dealership in Clarksville, MD. The reason we continue to come back to this particula We've purchased several toyota vehicles from the Antwerpen Toyota dealership in Clarksville, MD. The reason we continue to come back to this particular dealership is the wonderful manner in which we are consistently treated by the management and employees. We've known our salesman (J.C. Villeda) for 20 years. He is without question the nicest, friendliest, supportive salesman that you could ever hope to work with. As usual, he made this latest toyota purchase an enjoyable activity. We look forward to enjoying our new Toyota Tacoma truck. More
No high pressure, just a gentle nudge Most of us dread car shopping, especially the high pressure. I loved my 10-year-old Prius, but it was time to replace it. I saw a Prius 3 Touring on t Most of us dread car shopping, especially the high pressure. I loved my 10-year-old Prius, but it was time to replace it. I saw a Prius 3 Touring on the lot that I liked and took it for a test drive...alone, no salesperson in the car. Ross could have wasted my time waxing prophetic about the car's myriad virtues, trying to sell me more than I wanted and urging me to finance the car, but he didn't. There was one follow-up phone call because I had indicated I wanted my husband to check out the car; Ross told me he had a hold on the car for me. We didn't haggle about price: I targeted a price with trade-in and it was accepted. I have dealt with this dealership since purchasing my old Prius 10 years ago. We can have unrealistic expectations about cost of service and price of vehicles (all those extra fees), but knowing that a dealership will stand behind what it sells and make an effort to ameliorate any problem should count for a lot. More
I've saved you from making a big mistake You live and you learn. I have already given an in depth story on my Yelp review so this will be short as you can't ride a dead horse. 1. The salesm You live and you learn. I have already given an in depth story on my Yelp review so this will be short as you can't ride a dead horse. 1. The salesman Ross makes it seem like you're getting a great deal when you're really being robbed blindly. 2. They give you way less for your trade in as Kelley Blue Book estimated. 3. They sell you a car for over $3000 more than advertised on THEIR website. 4. Just don't go there...save yourself the headache and save your money. From the bottom of my heart, More