Antwerpen Toyota
Clarksville, MD
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New Lease Car Ola was courteous, empathetic and forthright. He outlined several avenues by which we could possibly secure a purchase. We quoted our bottom line and Ola was courteous, empathetic and forthright. He outlined several avenues by which we could possibly secure a purchase. We quoted our bottom line and he made it happen. He's what you call a "people person". We walked away happy and unstressed. More
Great Sales Service If you are in the market for buying a new car, I would highly recommend Antwerpen Toyota located in Clarksville, MD. Upon my arrival, I was greeted If you are in the market for buying a new car, I would highly recommend Antwerpen Toyota located in Clarksville, MD. Upon my arrival, I was greeted by sales consultant JC Villeda. During my introductory conversation with him, I immediately knew I was dealing with a salesman who was knowledgeable about Toyota products and someone who was courteous, detail-oriented, as well as accommodating. JC, thank you for making my car buying experience a pleasurable one, and for having my interest at heart. J. Miller More
Fantastic experience as a first-time car buyer, Ross rocks! I couldn't have asked for a better first-time car buying experience! This week without an appointment, my father and I went to Antwerpen Toyota two ni I couldn't have asked for a better first-time car buying experience! This week without an appointment, my father and I went to Antwerpen Toyota two nights in a row. Both evenings we worked with Ross for about 2 - 2.5 hours. We wanted to look at the Corolla and RAV4 - already knowing I wanted the latter but not sure it would fit in my budget. Ross was extremely personable and very realistic with me about my options. We tested the 2018 RAV4, 2018 Corolla, and a few pre-owned RAV4 options. He knew I was in love with the new RAV4 and in the end, he was able to get my dream car to work with my budget. I could not be any happier about my experience with Ross in the Antwerpen Toyota sales department!! More
From Service to Sales I have been looking to get a RAV4 for about a year now. I went into Antwerpen Toyota on 10/28/17 for car service on my Camry and left 10/29/17 with my I have been looking to get a RAV4 for about a year now. I went into Antwerpen Toyota on 10/28/17 for car service on my Camry and left 10/29/17 with my brand new RAV4! Ross worked with me, and helped me get my dream car with little to no money down. He was very professional, persistent and I encourage anyone that is looking for buying or leasing options to give him a call. More
Fabulous and straight forward support on new auto Great salesperson-- Eric Crawford at Antwerpen-- knowledgeable and customer oriented. Everyone was professional with all the details. Long-term Toyota Great salesperson-- Eric Crawford at Antwerpen-- knowledgeable and customer oriented. Everyone was professional with all the details. Long-term Toyota fan-- the staff and services at Antwerpen are Class A. Thank you, Debra Morehouse More
Great customer Service I have bought 2 cars from this dealership. Ross has helped me on both occasions. He is such an excellent sales guy. He takes his time to make sure you I have bought 2 cars from this dealership. Ross has helped me on both occasions. He is such an excellent sales guy. He takes his time to make sure you find your dream car. He had great customer service and I will recommend slot of my friends and family to come and see him if they need a car. Ross really works with you to make sure all your needs are met. I would definitely come back again. More
Purchase and Service I purchased my vehicle from Ross. Seek him out if you want an excellent hassle free car buying experience. I have returned here to get my service don I purchased my vehicle from Ross. Seek him out if you want an excellent hassle free car buying experience. I have returned here to get my service done on my car for 5, 10 &today 15k. The service each time has been as great as the purchasing one. Ross checks on me each time. Thank you Ross! More
Ross Rocks! Ross was terrific. He was patient, answered all questions and helped us get a great deal. Highly recommend! Thank you Ross for all your help. Ross was terrific. He was patient, answered all questions and helped us get a great deal. Highly recommend! Thank you Ross for all your help. More
My buying experience I worked with J.C.Willeda. He was very professional and knew all about the car. I love my Prius and enjoyed my buying experience. I worked with J.C.Willeda. He was very professional and knew all about the car. I love my Prius and enjoyed my buying experience. More
By far the worst experience having my car serviced I do not recommend that you take your vehicle to this dealership. The service adviser Marvin Robinson even stated that employees that work there do no I do not recommend that you take your vehicle to this dealership. The service adviser Marvin Robinson even stated that employees that work there do not recommend that friends and family take their vehicles to the dealership, that they are scammers. Marvin stated that the managers have instructed them to charge as high as possible for unnecessary services and repairs. Also, they are instructed as part of their training to look for certain clues that will get them to charge more to customers and are trained to use scare tactics that will get customers to agree to have unnecessary services performed. The service advisers are also instructed to check the person's home address and social media accounts to see where they live to assess their income level. They also check for clues in the car such a baby car seat because these people will trust anything they say to keep the car "safe". Women are particularly easy targets because "they do not question anything". I was taken advantage by the service department for unnecessary repairs. I have pending complaints with the BBB and Toyota USA requesting mediation and a refund for hundredths of dollars charged in unneeded repairs and service contracts. The dealership rating on BBB is D-, they also have numerous complaints on various sites. Their dishonesty is by far the worst that I have seen and goes through the entire business management. Choose a different place of business to have your vehicle repaired, you have been warned! More