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Antwerpen Toyota

Clarksville, MD

Overview
Reviews
Vehicles
3.5
554 Reviews
Call Dealership (410) 531-5700

12420 Auto Drive

Clarksville, MD

21029

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Showing 554 reviews

January 10, 2025

This is my 2nd purchase from this dealership and from JC Villeda my sales rep. I highly recommend Antwerpen. I find this business top notch. The entire car buying process is easy, seamless and "not" high More

by mezaveronica247
Recommend Dealer
Yes
Employees Worked With
JC Villeda
Report | Print
January 10, 2025

I bought a new car. The rep, JC Villeda, was patient and helpful throughout. Good experience overall! More

by gautam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Villeda
Report | Print
January 07, 2025

Miriam y Antonio somos clientes por 3ra vez de JC Viileda. Estamos satisfechos por su buen servicio. Se lo recomendamos a quienes deseen comprar un auto. More

by antonioalfredoar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Villeda
Report | Print
December 25, 2024

Love Antwerpen Toyota just bought a Corolla from JC. He is a patient professional salesman. He thoroughly introduced me to my new Corolla. More

by mplevay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Villeda
Report | Print
November 08, 2024

Excellent service, efficient, very helpful. Our second car purchased at this dealership! Th ask you More

by hwesson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
August 22, 2024

Sold us a car where my husband put the brake to the floor and it wouldn't stop. He could have died. Antwerpen refuses to stand by what they sold us and tow/repair it. Do NOT buy from thIs unethIcal dealer More

by mj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis burton
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Aug 28, 2024 -

Antwerpen Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 23, 2024

Absolutely terrible! Went in for oil change and they messed up my car. Please go somewhere else More

by Nsantam092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Castaneda
Report | Print
Apr 25, 2024 -

Antwerpen Toyota responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

March 04, 2024

Pierre was an amazing host and helped me out every step of the way. He Made sure I was comfortable buying my first car. He did everything I asked and more! More

by Jake Cramer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Castor
Report | Print
Mar 06, 2024 -

Antwerpen Toyota responded

Jake, thank you for taking the time to write this review. Pierre’s sales excellence is always consistent, and we're glad your experience with him supports that. We hope you are enjoying your new ride! Best, The Antwerpen Toyota Team

January 31, 2024

This place has horrendous customer service, top to bottom. They really don’t care about their customers. My advice, look elsewhere with a better reputation. More

by Mike P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Haley, Tommy Moreno
Report | Print
Feb 02, 2024 -

Antwerpen Toyota responded

Mike, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

January 06, 2024

When we bought a new car they were dishonest about the interest rate we would receive, despite having stellar credit, and the finance manager was extremely rude when we moved to refinance with our local b More

by Cheryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin ? Finance guy, Joe herring
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Jan 09, 2024 -

Antwerpen Toyota responded

Thank you for your feedback, Cheryl. Here at Antwerpen Toyota, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Kim Danchulis, General Manager, kdanchulis@antwerpenauto.com

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