Antwerpen Nissan Clarksville
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 219 reviews
Horrible from the get go First off the salesman forgot the vehicle I was coming to see for my appointment. Second, the car was parked in the mud and it was legit mud not just First off the salesman forgot the vehicle I was coming to see for my appointment. Second, the car was parked in the mud and it was legit mud not just dirt. Third, part of the wheel well was cracked and hanging off. The salesman said the dealership would fix it....come to find out they would fix it...just charge me 1600 bucks for something that was broken before I would have even bought the vehicle. Fourth, the salesman could not get it through his head that I wasn't financing through the dealership. could not grasp the fact that I had already dealt with my bank and had a check ready to sign if we could get to the right price for the car I wanted...could not comprehend that. and last but not least I did have a trade in and the sales manager (I'm assuming that's who gives the values of trade ins) low balled me 4 Thousand dollars less than what the lowest on Kelly Blue Book said my truck was worth. even with a "fair" rating from Kelly blue book they gave me 4K less as an offer. I could understand if my car was rated as "good" or "excellent" and they gave me the "fair" rating price. but to give me 4K less than "Fair" book value.... really? come on. Horrible experience and proved to me that Antwerpen Nissan just really doesn't care about selling vehicles. Except to someone who doesn't know a thing about buying a car then they can walk all over that person, but not me. I shall easily find what im looking for somewhere else. More
Great experience Just bought a 2016 Nissan Rogue last night. My sales person, Jon Eller, was great! I am very happy with my new car, trading in my old truck, and all t Just bought a 2016 Nissan Rogue last night. My sales person, Jon Eller, was great! I am very happy with my new car, trading in my old truck, and all the people I met last night. I look forward to bring my new car in for it's free maintenance in their service area. Did I get the "internet price" , well no, but I now understand what "internet prices" are and don't blame the individual dealer for the practice. Did I get the best deal I possibly could, who knows. I don't have the time to go around to several dealers and try to cut deals. I am happy with the deal I made and that is really all that matters in the end. In the long run I am happy that the "internet price" lead me to this dealership. I had a very pleasant experience and love my new car! More
Great experience I recently purchased a used 2012 Toyota FJ Cruiser from Antwerpen Nissan, Clarksville, MD. The buying process was one of the easiest I've ever encoun I recently purchased a used 2012 Toyota FJ Cruiser from Antwerpen Nissan, Clarksville, MD. The buying process was one of the easiest I've ever encountered. My salesman, made the whole experience seamless. More
Liar!!! Liar!!!liar!!! The sales give us a good price and we sign the lease. When we sign the final contract with the financial department it is another highe Liar!!!liar!!! The sales give us a good price and we sign the lease. When we sign the final contract with the financial department it is another higher price!!! I will never ever go to this dealer! Be careful More
Almost 4k undisclosed added fees(a part from theregular fees Text book example of false advertisement. We went there to buy a car which was about 9k. After we agreed on the price they went back to finalize the o Text book example of false advertisement. We went there to buy a car which was about 9k. After we agreed on the price they went back to finalize the offer with the financing. (I made the mistake of not asking what the fees are, because all the dealers I've been gave me similar prices). However, here, they added 300$ Preparation, 1695$ Reconditioning, 165$ maryland state inspection, , 1095$ vehicle protection, 300$ wheel locks and 300$ nitrogen. And of course there was a 300$ dealer processing fee, 295$tags and tile and of course the sales tax. These last 3 items are the normal fees you would see in every dealer but the other 3855$ undisclosed added fees are not acceptable. After I said this they've removed some of the fees. If they would have listed the same car honestly to a higher price and asked for normal fees, I probably would ended up buying the car to the final price they offered me at the end. But I didn't and would never do business when this kind of work ethic is involved... More
Are these good reviews fake? Awful experience--Shady tactics I have a hard time believing that so many other people have had a great experience at this place. In my experience, this place is dishonest and shady I have a hard time believing that so many other people have had a great experience at this place. In my experience, this place is dishonest and shady and will bait you with a low price and then add ridiculous hidden fees that no other car dealerships add. I drove 2 and a half hours round trip to check out a car with 95k miles that looked like a decent deal. I assumed that the fair/low price was because the mileage was so high and I called before I drove out to make sure the car was there, and I understood that State inspection, title, taxes etc. would be additional. However, after test driving the car, they slapped me with an additional $1699 "refurbishment" fee that they apply to all used cars. They claim that this is disclosed in the small print on their website, however nowhere on the site can you find this exorbitant price disclosed, and you have to read well into the fine print to even find that they charge for a "refurbishment fee". If you read their reviews on cargurus and other sites, you can see that they use this tactic all the time. They also would not let me take the price quote with me offsite. Please save yourself the hassle before driving out to see any used cars and make them SPELL OUT what all the additional fees will be. I know they use this tactic to get unsuspecting people in there with false low prices. It is a huge disappointment to then learn that the price you saw online is a couple thousand higher PLUS even more additional taxes and dealer fees. The one gentlemen who showed me the car (Dion) was nice, however I feel like he and others are probably pressured to use these shady tactics by management. The worst part is, that had they been up front I may have still considered buying the car. But these "hidden" fees and their trickster-ish tactics make me wonder what other shady practices go on at this dealership. More
My Versa Note I had such a wonderful experience buying my 2015 Versa Note. I knew that my credit was not great and I did not have a ton of money to put down, and I I had such a wonderful experience buying my 2015 Versa Note. I knew that my credit was not great and I did not have a ton of money to put down, and I needed a low monthly payment. They made the experience wonderful and I actually enjoyed myself while waiting. I would recommend this to anyone that wanted an honest and "feel good" experience. More
Experience with this dealership I purchased my first Nissan from Antwerpen Nissan Clarksville. The staff was very friendly and professional. My salesman was Wayne W. and I also meet I purchased my first Nissan from Antwerpen Nissan Clarksville. The staff was very friendly and professional. My salesman was Wayne W. and I also meet Dennis Bushee both gentleman were great. I would like to give a special thanks to Scott Steinburg for all his help. Scott made my overall experience excellent. I couldn't be happier with my purchase. I will recommend Antwerpen Nissan to others. More
Business Ethics I was shocked that this dealer would make an offer and then change the offer. They supplied a feeble excuse that Edmunds.com made an error - for me a I was shocked that this dealer would make an offer and then change the offer. They supplied a feeble excuse that Edmunds.com made an error - for me a huge error. It was clear on their offer that Freight was included, but no, they say that it isn't.... It's an Edmunds.com error. Not my error. Be honorable. Bait and switch.... More
Fantastic Car Buying Experience I purchased my first Nissan from Antwerpen Nissan Clarksville recently and couldn't be happier. Both sales and management were extremely accommodatin I purchased my first Nissan from Antwerpen Nissan Clarksville recently and couldn't be happier. Both sales and management were extremely accommodating and I felt no pressure to buy before I was ready. I would/will definitely recommend them to my friends, family and anyone else looking to purchase a vehicle. More