Antwerpen Hyundai of Clarksville - Service Center
Clarksville, MD
452 Reviews of Antwerpen Hyundai of Clarksville - Service Center
OIL CHANGE Friendly, warm, and kind keep up the good work!!!!!!!!!!!!!Your staff know their job ! Very attentive and made sure that if I needed anything they got Friendly, warm, and kind keep up the good work!!!!!!!!!!!!!Your staff know their job ! Very attentive and made sure that if I needed anything they got it for me! So please, please keep up the great job!! More
Great customer service Excellent customer service and attention to details, I have been a customer for over seven years and I highly recommend and commend the service and sa Excellent customer service and attention to details, I have been a customer for over seven years and I highly recommend and commend the service and sales performance of the entire facility staff and management. More
oil change and minor service Staff was polite, timely, and experienced. My satisfaction with this car and this dealership is greater than I have experienced in decades. They do Staff was polite, timely, and experienced. My satisfaction with this car and this dealership is greater than I have experienced in decades. They do a good job. More
Love it!!! I love my new Genesis. Antwerpen Clarksville Hyundai was great to deal with, they made the buying process easy. This is my third car from them, and I love my new Genesis. Antwerpen Clarksville Hyundai was great to deal with, they made the buying process easy. This is my third car from them, and definitely won't be my last. Thank you. More
Awesome The staff is extremely knowledgeable, friendly, quite helpful. The service writers squeeze me in when I have scheduling issues. I highly recommend th The staff is extremely knowledgeable, friendly, quite helpful. The service writers squeeze me in when I have scheduling issues. I highly recommend this dealership, always a great experience. More
Memorable experience The purpose of my visit was to get my 2016 Tucson serviced, and ended up purchasing/leasing a 2017 Tucson at the same monthly payment. The purpose of my visit was to get my 2016 Tucson serviced, and ended up purchasing/leasing a 2017 Tucson at the same monthly payment. More
Buying my first car at Antwerpen Hyundai It was a great experience buying my first car through Antwerpen Hyundai. Everyone there is super friendly. I worked with Colleen and Oliver and they r It was a great experience buying my first car through Antwerpen Hyundai. Everyone there is super friendly. I worked with Colleen and Oliver and they really went above and beyond for me. Thanks to them I was able to get a 2015 that was within my budget and has a good interest rate. I would definitely by next car from them! More
What Customer Service Really Looks Like purchased a vehicle in Nov and had problems with it, at first, I was frustrated and annoyed with this dealership, until I spoke with the manager Zil a purchased a vehicle in Nov and had problems with it, at first, I was frustrated and annoyed with this dealership, until I spoke with the manager Zil and Josh Caldwell. Josh Caldwell was very caring, kind, trusting and dedicated to his job and us. We had to travel over 2 hours to have maintenance work done on our vehicle and Josh stayed on the phone with us to ensure of our safety. Even though we have been through some rough times, because of those 2, I am very pleased, however, I don't know of the other managers name, but he is Asian or look of Asian decent, was very rude and disrespectful. He was uncaring and have no sense of loyalty to customers. I don't believe he know what courtesy is. But once again, Josh Caldwell, thank you for a job well done and your politeness. Zil and Josh, your expertise and knowledge went along ways More
Outstanding Service w/ very professional staff I'm writing a review on the Service Dept. Everyone needs to know if you can trust and have faith in the service of your vehicle after the purchase. Wi I'm writing a review on the Service Dept. Everyone needs to know if you can trust and have faith in the service of your vehicle after the purchase. With Antwerpen Hyundai, my answer is absolutely! I was very pleasantly surprised as they have the best Hyundai dealership around for after the sale service. I was truly impressed with such professional staff members like Tom Blackmon Service Mgr or Coordinator? ...and Service Tech William Wright (sp?) . They helped us get a big problem resolved that we could not seem to get anyone to truly engage and make an effort to help us with at the Bob Bell Glen Burnie dealership, who honestly didn't appear to know much about this model car and refused to make much of an effort to help us resolve even though there were multiple references about the same problem from many many many other Elantra owners . Had to chase them for answers, updates and was not impressed at all. Some of the worst service in terms of effort I had ever experienced. We were honestly ready to trade the car and buy anther brand car if this was what we were going to have for our after care service. My daughter read that Antwerpen had some 5 star ratings and so we decided to go 50 minutes out of our way... and no where near our home based on what we had read to be good service experiences. They were spot on! We received some of the very best service and follow up I've ever received, including prior BMW service experiences. They stayed in contact with us even on the eve of Memorial day weekend and made sure we knew the status throughout the service process which took several days as part were needed and had to be obtained and received. They seemed very honest and I appreciated their interest and how they engaged and explained the proposed diagnoses and explanation of needing the "Tech Line" authority to proceed. Easy to see this staff is well trained and knows their stuff. I rarely have experienced a great service experience, and this one is worth writing about ! Can't thank Tom and William enough ...they're awesome ! Great assets for an organization like Antwerpen ! Even though they are almost an hour away, we'll be going there..... even for oil changes! Other Hyundai dealerships (Bob Bell) take note.....this is how you take care of a customer ! Steve G More
Excellent Service/Sales I've purchased (2) Hyundai's from Jack Antwerpen's locations (1) Clarksville & (1) Catonsville in the past 4 years & the experience was both professio I've purchased (2) Hyundai's from Jack Antwerpen's locations (1) Clarksville & (1) Catonsville in the past 4 years & the experience was both professional & friendly. At the Clarksville location, Omari Isreal was spot on w/ his recommendations & professionalism! Don Nelson, the GM, was there to provide on spot assistance & help when needed. I would highly recommend both the buying experience & service @ this location, as well as Jack's Catonsville location!!!! More