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Antwerpen Hyundai of Clarksville
Clarksville, MD
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1,171 Reviews of Antwerpen Hyundai of Clarksville
The GM was very rude as I was the last customer in the dealership on that night. My salesperson was mice and passive, in my opinion needn't believe I was a qualified buyer. dealership on that night. My salesperson was mice and passive, in my opinion needn't believe I was a qualified buyer. More
I came in with a very specific budget and car in mind. Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t ex Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t expecting. More
My service writer was oblivious to my presence (too busy on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K serv on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K service interval (which I paid for) . 5 HOURS later ( while waiting at the dealer) I was then charged for the oil change and given my keys. Your technicians have been thorough and professional, that only works if you can get past the intake personnel. More
Upon arrival for service, the representative was busy on his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. After getting checked in, I was told that there were several vehicles ahead of me, even though I had a scheduled appointment time. The service rep seemed to be confused as to why that would be a problem for me and explained that even with an appointment, I should expect to wait at least 90 minutes. One good note, Jasmine was very helpful in making my wait more comfortable. More
I was informed that my car was ready, but I had to find my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication More
Great customer service. The only hangup was that I called before the service department was close leaving a message on one of the associates phone stating that I would be th The only hangup was that I called before the service department was close leaving a message on one of the associates phone stating that I would be there by 6pm. Unfortunately I came to the service department and informed that the office was closed and because I did not prepay my bill I would have to come in the following day to pick up my car. But on a good note I love the espresso machine. More
I enjoyed working with Jasmine. She took the time to explain everything (so I could understand) that the technicians told her my car needed. She took the time to explain everything (so I could understand) that the technicians told her my car needed. More