Antwerpen Hyundai of Clarksville

Missed seeing a significant safety issue with a screw in tire. Just simply added air without looking at why the air was low. I was traveling and feel that this compromised my safety. tire. Just simply added air without looking at why the air was low. I was traveling and feel that this compromised my safety. More

I wanted a white Sonata Hybrid SEL. Ryan, one of the sales managers had my car there in a day. Sang was the salesperson who helped me through the process. John was my finance guy, who h Ryan, one of the sales managers had my car there in a day. Sang was the salesperson who helped me through the process. John was my finance guy, who helped me get the extended warranty I wanted. I hope this car lasts me the rest of my life, but if it does not, I will definitely go back to the same dealership. Two thumbs up for a great buying experience. Thank You!!! More

I made an appointment to get my car serviced and they completed the service in a timely manner. Gave great service. completed the service in a timely manner. Gave great service. More

The GM was very rude as I was the last customer in the dealership on that night. My salesperson was mice and passive, in my opinion needn't believe I was a qualified buyer. dealership on that night. My salesperson was mice and passive, in my opinion needn't believe I was a qualified buyer. More

The finance manager only asked for a signature without explanation and was offended when a warranty was not provided. explanation and was offended when a warranty was not provided. More

I came in with a very specific budget and car in mind. Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t ex Charles and the owner helped me stay within the budget and also shared inventory I hadn’t seen online and I ended up with a beautiful car I wasn’t expecting. More

My service writer was oblivious to my presence (too busy on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K serv on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K service interval (which I paid for) . 5 HOURS later ( while waiting at the dealer) I was then charged for the oil change and given my keys. Your technicians have been thorough and professional, that only works if you can get past the intake personnel. More

Upon arrival for service, the representative was busy on his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. After getting checked in, I was told that there were several vehicles ahead of me, even though I had a scheduled appointment time. The service rep seemed to be confused as to why that would be a problem for me and explained that even with an appointment, I should expect to wait at least 90 minutes. One good note, Jasmine was very helpful in making my wait more comfortable. More

Steve and Joseph were amazing! They took the time to thoroughly explain the process and my car was complete on time! They took the time to thoroughly explain the process and my car was complete on time! More

I was informed that my car was ready, but I had to find my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication More