Antwerpen Hyundai of Clarksville

Thanks to Jasmine for communicating on the status and keeping me updated. Text service is great. keeping me updated. Text service is great. More

Joseph was great helping me navigate my tire replacement! He kept me in the loop of what was going on and what the warranty covered. He kept me in the loop of what was going on and what the warranty covered. More

they were very nice and helpful. made changes when need be and informed me of any issues that needed to be addressed immediately made changes when need be and informed me of any issues that needed to be addressed immediately More

Ryan was very helpful and great to work with! The sales team and Ryan did wonders for us The sales team and Ryan did wonders for us More

Efficient not pushy Knew product Helpful info re carmax. Friendly staff Would consider another car in future carmax. Friendly staff Would consider another car in future More

Very poor communication and extremely delayed service times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the times. 60-minute service took over 3 hours. Service people did not even communicate with me until 1 hour after I arrived and I needed to initiate the conversation. Very disengaged service team, but of course they asked for 5 Stars. More

Thank you for the great, fast service and a comfortable wait area where I could work. wait area where I could work. More

The buying process was relaxed and there was no hard sell. My sales associate was very well informed and spent all the time I needed to go over features. sell. My sales associate was very well informed and spent all the time I needed to go over features. More

My rating is based on the text I received from the advisor after I responded back to if I was happy with my visit. In the end I was not because my issue was not fixed and when I was provided the paper advisor after I responded back to if I was happy with my visit. In the end I was not because my issue was not fixed and when I was provided the paperwork for the upgrade the link to it was not provided as promised. Here is the text verbatim. "Hello we performed diagnoses as requested. i gave you the website in your paperwork if you read it.we could not do an update because of we can only do some and that is in control of Hyundai not Antwerpen or the employee's.And yes you did have an itemized list of what your car needs because we perform a multi point inspection to all vehicles that come in. that is the technicians job.it is your choice how you want to take care of your vehicle. we told you what was needed and that is our service charge because you are at a dealer and at any service shop believe is not free to check. Please if you are frustrated i understand but we do not control Hyundai or the way they make a vehicle . please contact Hyundai. have a great day. I appreciate your feedback and if you receive a survey please reflect on Hyundai not the Advisor it affects our job. Thank you again." More

Oil change was performed quickly with no drama. Wifi signal provided good connectivity while I was waiting. Wifi signal provided good connectivity while I was waiting. More