Antwerpen Hyundai of Clarksville

Sang was extremely helpful when purchasing my car. He was very patient and went through all the options with me. He also did an amazing job explaining costs, features, and gave out great deals! He was very patient and went through all the options with me. He also did an amazing job explaining costs, features, and gave out great deals! More

I had a really great and personal experience buying my car and I got a truly fair price! car and I got a truly fair price! More

Everyone was pleasant and helpful and knowledgeable. I was helped immediately by very friendly staff. I was helped immediately by very friendly staff. More

Great service. .. quick... services explained in detail very well. Definitely will return here for servicing my Santa Cruz .. quick... services explained in detail very well. Definitely will return here for servicing my Santa Cruz More

everybody acted with professional skills and even had a Technician come and explain a question i had. And in the explaination he informed me what the button was for and what to do. Technician come and explain a question i had. And in the explaination he informed me what the button was for and what to do. More

The advisor was extremely rude. . especially after my car was ready and the keys on his desk. I pointed out to him and instead of processing my paperwork to have me out of the deale . especially after my car was ready and the keys on his desk. I pointed out to him and instead of processing my paperwork to have me out of the dealership right away. He kept chatting with his colleagues and then refused to process my paperwork as soon as possible. First one dealing with him and I won't be doing it again. His name was Ahrim. There was an unscheduled charge for oil cap that wasn't explained to me More

I have always been very satisfied with all the support that I have received at your dealership. I find all your staff extremely helpful. that I have received at your dealership. I find all your staff extremely helpful. More

I have bought from this dealer many times and sent 8-10 deals there way use to be good now the last sale it’s 4 months later and still no floor mats that were missing at time of pick up!!! ( how long does deals there way use to be good now the last sale it’s 4 months later and still no floor mats that were missing at time of pick up!!! ( how long does it take to get a pair of floor mats) I AM DONE WITH THIS DEALER!! My guess they don’t need the 10-15 deals I send them More

I waited for my car to be serviced and let the service department know that I would be waiting, My appointment was at 2:00 and I got there at 1:30. I asked how long it should take and was told that it wo department know that I would be waiting, My appointment was at 2:00 and I got there at 1:30. I asked how long it should take and was told that it would take approximately 2-2/2 hr. I waited until approximately 6:00 and then I went to see what was taking so long. I was told that they called me but I did not hear the phone. I was also told that they went out to the waiting room and was called. I assume I must have been in the restroom because other than the waiting room that was the only other place that I had been. My question is why did they not call me in the waiting room more than once or call only once. I suggest in that calls and notifying in the waiting area should be more than once until the person is located. I try to be very patient and not bother workers but I was not happy that I sat there much longer than was necessary. More

I will say that I did not have a great service with this dealership. I was initially charged for an oil change that is free under my maintenance plan. After telling staff this, I was told that my maintenanc dealership. I was initially charged for an oil change that is free under my maintenance plan. After telling staff this, I was told that my maintenance policy was outdated. I had to go to the supervisor who then told me the same thing after checking again. I offered to call to verify my maintenance service for them, which was then they decided to take a further look into it to then realize that my coverage was valid. They then took the charge off my bill after I had to question them 3 times. I left feeling like they were trying to take advantage of what they thought I didn't know, which I didn't appreciate. Secondly, part of my service included a software update on my Hyundai Elantra, but as a result, I am no longer able to remote start my vehicle. The alarm goes off anytime I attempt to do so. There's been so much going on with Hyundai lately, not being forthcoming with information they know. It would have been nice to know I would have lost my remote start privileges. Just overall bad service. I am looking into getting a different make vehicle altogether. More