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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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September 03, 2020

It's a cool place to take care of my vehicle the only thing they forgot was my sticker to next service. Thank you.i More

by douglasseric4723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martin
September 03, 2020

All employees that I came in contact with were very courteous and helpful. When I had a problem thinking something went wrong during the repairs, they told me to bring the care right back to the shop c More

by Juliet Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
September 02, 2020

My appointment was scheduled for 7:30 and it was on time. Everyone was pleasant and helpful. I was out in 45 minutes after arrival. More

by MARTINDENISE065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
September 02, 2020

Antwerpen Hyundai Catonsville continues to provide excellent service. The staff is very professional, courteous, knowledgeable and very helpful. Linda Peters was very helpful in correction a minor pro More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

I was able to get an appointment on the same day that I called. When I arrived, everyone I encountered in the service area were very pleasant. The wait time was minimal which was a plus. More

by LPUGH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Sy
September 01, 2020

5 Star! What made it 5 star? My customer experience with Jason, Advisor for the Service Dept.! Jason was professional and courteous; he listened to my concerns and communicated any updates of my vehicle (r More

by shirl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Advisor-Service Dept (see review)
August 30, 2020

I arrived at my appointed time and was given an estimated time of completion of the work, which was very accurate. The staff were very pleasant and warm. Great Job guys and gals!!!! More

by colorful.123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Joe in Service Dept and The entire staff that i encountered were awesome!
August 29, 2020

Was waiting 3 hours for a recall when I was told it would only take an hour. When I spoke to Karen (manager) she stated that recalls take at least two hours. Well I had a lady next to me and she also came in More

by NAKIABTS
Recommend Dealer
No
Employees Worked With
Karon Smith
August 28, 2020

I will continue to bring my car in for service. It was easy to make an appointment that fit my schedule. Service staff is friendly and helpful! Happy with wait time and cost! Comfortable waiting room, ope More

by NTFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Morris, Jason Makpewo, five stars for both
August 28, 2020

I asked for the 7500 work, safety inspection and the car washed. The inspection sheet lists nothing for checking the tires. The car was not washed, which is the second time it has not been done. Is this a More

by DAVIEB0
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i did not work with any those people
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