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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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September 13, 2020

Was not informed of additional changes until day before car was going to be ready. Invoice started that I refused to pay for I'm, but I did not. Bad customer service. More

by James_rudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Sacco
September 11, 2020

I will always purchase my vehicle from Antwerpen Hyundai I have been a customer for years and I would greatly recommend friends and family to do also More

by SHELIAVINES1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Customer service is always on point but this the 2nd time I had problems with my car after it has been serviced. This time was the worst I come in for oil change and maintenance and when I left my ca was dri More

by KENZIE.WRIGHT79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
September 09, 2020

I always have been given excellent customer service when I come to the service department at Antwerpen. Please continue to keep up the good work. More

by Anthonette Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr.
September 07, 2020

Service was fast. I was out of there sooner than anticipated. The service adviser was in training and very friendly too. Thank you for a pleasant visit. More

by ladykeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of person’s name
September 06, 2020

I droped my truck off the night before for 7am appt the next day. I received a call by 830am that it was completed for oil/filter change. More

by runrgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
September 05, 2020

Great friendly service every time I visit. This is my 4th car I brought from this dealership.. They make you feel welcome as soon as you pull up or enter into the showroom More

by VWELLS4834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Great location: near stores, restaurants, etc. to do while waiting Friendly Professional staff: welcoming, friendly, professional Great Service by Everyone I came in contact with!! More

by everene.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVERYONE
September 04, 2020

Outstanding service. The staff at Antwerpen Hyundai Catonsville did an outstanding job. They explain all of my option for making my purchase. They went over the warranty programs. I would diffidently p More

by CMASTERQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Mathes, Anthony Witherspoon
Apr 28, 2021 -

CMASTERQ responded

Always a pleasure to purchase from Antwerpen

September 03, 2020

I took my vehicle in for an oil change and they had me in and out within an hour! I was pleasantly surprised. I was a little apprehensive about having to wait while we are dealing with this Covid-19 virus, b More

by CHEREES.DOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept - Unsure of names but 5 star treatment was given
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