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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center
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December 04, 2022
Deanna took care of me when I came in this past Saturday . She took excellent care of me . She was very nice and polite. Deanna was also very knowledgeable and helped me with all of my concerns. . She took excellent care of me . She was very nice and polite. Deanna was also very knowledgeable and helped me with all of my concerns. More
by FLICHMAN1956
Verified CustomerEmployees Worked With
Deanna was the only person I really interacted with. She did a great job.
December 02, 2022
The service dept agent made my experience pleasant and the issue was resolved in a timely manner. the issue was resolved in a timely manner. More
by decar022003
Employees Worked With
December 01, 2022
My experience was not good. I gave my keys to the person at the desk. He didn't tell me how long it was going to take. It took 2.5 hours for an oil change. They also did a e I gave my keys to the person at the desk. He didn't tell me how long it was going to take. It took 2.5 hours for an oil change. They also did a engine software update but didn't tell me until I asked what was taking so long. More
by JMUHAMMAD007
Employees Worked With
Tim
December 01, 2022
Not coming back to this dealership ever again. I was not pleased at all with management I was not pleased at all with management More
by JBRENT
Employees Worked With
November 30, 2022
Always a good experience when I go to Antwerpen Hyundai and this time was no different and this time was no different More
by Ms.Golden
November 29, 2022
To me it's a great dealership i been dealing with this company sent 2002 .i company sent 2002 .i More
by SIMPSONBETTY585
November 27, 2022
Went in for a service issue notice that I received and to have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has be have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has been performed. I had asked for the 15,000 mi service on prior visit and asked if air and cabin filters were changed and was told they were okay. When I looked at the inspection report when I got home, I noticed that both of the filters were red flagged. I called and they told me to schedule another appt to have filters replaced. Looking at the 15,000 mi service, there is no indication on the invoice of work performed that the battery or cables were serviced. I expect a dealership to complete work as requested or at least have a discussion on what they have omitted. I should not need to do quality control for them. I have no idea where the car was parked for the hours I spent waiting, but the car was covered in bird crap after I paid and was given the keys. More
by forbiznd
Employees Worked With
service dept
