Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,208 Reviews of Antwerpen Hyundai Catonsville - Service Center
The service dept agent made my experience pleasant and the issue was resolved in a timely manner. the issue was resolved in a timely manner. More
My experience was not good. I gave my keys to the person at the desk. He didn't tell me how long it was going to take. It took 2.5 hours for an oil change. They also did a e I gave my keys to the person at the desk. He didn't tell me how long it was going to take. It took 2.5 hours for an oil change. They also did a engine software update but didn't tell me until I asked what was taking so long. More
Not coming back to this dealership ever again. I was not pleased at all with management I was not pleased at all with management More
Always a good experience when I go to Antwerpen Hyundai and this time was no different and this time was no different More
To me it's a great dealership i been dealing with this company sent 2002 .i company sent 2002 .i More
Went in for a service issue notice that I received and to have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has be have them complete the balance of the work requested on my previous visit. Confusing paperwork makes it very difficult to determine what work has been performed. I had asked for the 15,000 mi service on prior visit and asked if air and cabin filters were changed and was told they were okay. When I looked at the inspection report when I got home, I noticed that both of the filters were red flagged. I called and they told me to schedule another appt to have filters replaced. Looking at the 15,000 mi service, there is no indication on the invoice of work performed that the battery or cables were serviced. I expect a dealership to complete work as requested or at least have a discussion on what they have omitted. I should not need to do quality control for them. I have no idea where the car was parked for the hours I spent waiting, but the car was covered in bird crap after I paid and was given the keys. More