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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

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January 14, 2023

Excellent Service Department. Polite staff who are very courteous and helpful in explaining the work that needed to be done and the time frame to do it. I was also given a courtes More

by DONACHIE2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2023

Antwerpen Service Center service was ok and could be better. Hoping next visit is better. More

by ASPEAKS38
Recommend Dealer
Yes
Employees Worked With
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Antwerpen Hyundai Catonsville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 07, 2023

It took days for anybody to even answer the phone in the service department If I didn’t by the car from there I would not go back More

by TEITEL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department really disappointed
January 05, 2023

Had to go in person to make an appointment. I could not get an appointment online. Other than this annoying inconvenience everything was great - appointment was efficient and all went very wel More

by MALIN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Poppe Rodney Kirk
Jan 07, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

They have had my car for a recall for 14 days, haven’t heard a word, zero communication. Most likely would not recommend this Dealership and most likely I will not be purchasing from Hyundai for future c More

by Nocar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dianna in the service department was very nice, although we have spoken once
January 03, 2023

Had to go in person to make an appointment. I could not get through to the service department by phone or online. No voice mail was called back. I called for a week. When I arrived they did say More

by MLGALLION500
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Landon was the best.
January 02, 2023

This dealership is always welcoming. Staff is always willing to help a customer even if it's not their department. More

by Shanay D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Haye
Jan 04, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Shanay, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2023

I had a very hard day and needed a new battery. Jermaine was such a help and was so nice. After my experiences with other service centers, this is by far my favorite. Thank you for such great servi More

by D. Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Jan 02, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Stanfill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2023

The staff was pleasant - my oil change was done quickly - I was able to work from the waiting area with the free WI-FI. More

by WELLSWIFE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 02, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

The service is exceptional and I am satisfied with the work performed on my vehicle. More

by mross22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Patrick
Dec 28, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

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