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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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January 03, 2023

They have had my car for a recall for 14 days, haven’t heard a word, zero communication. Most likely would not recommend this Dealership and most likely I will not be purchasing from Hyundai for future c More

by Nocar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dianna in the service department was very nice, although we have spoken once
January 03, 2023

Had to go in person to make an appointment. I could not get through to the service department by phone or online. No voice mail was called back. I called for a week. When I arrived they did say More

by MLGALLION500
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Landon was the best.
January 02, 2023

This dealership is always welcoming. Staff is always willing to help a customer even if it's not their department. More

by Shanay D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Haye
Jan 04, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Shanay, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2023

I had a very hard day and needed a new battery. Jermaine was such a help and was so nice. After my experiences with other service centers, this is by far my favorite. Thank you for such great servi More

by D. Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Jan 02, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Stanfill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2023

The staff was pleasant - my oil change was done quickly - I was able to work from the waiting area with the free WI-FI. More

by WELLSWIFE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 02, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

The service is exceptional and I am satisfied with the work performed on my vehicle. More

by mross22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Patrick
Dec 28, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

December 25, 2022

I'm very happy. Everything was perfect and the service was super professional. I would like to say thank you so much for Tom and Maurice. God bless you guys. I More

by ROBERTACAMPOSMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Clarke
Dec 26, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! Thanks again for the recommendation, and have an amazing day!

December 23, 2022

Jermaine was very communicative, kind, knowledgeable, understanding, and very helpful. My service was awesome. Thanks More

by chandrajohnson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine in Service
Dec 25, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2022

Great, excellent customer service. My salesman Tyrone was great, he was very helpful in everything More

by samporter0427
Recommend Dealer
Yes
Employees Worked With
Tyrone Melvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2022

I waited at the dealership for four hours to receive an oil change, air filter change, and tire rotation. I was told when I checked in that it would be a 2.5 hour wait due to staff illnesses and they also More

by katherine.tomlinson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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