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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,208 Reviews of Antwerpen Hyundai Catonsville - Service Center
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January 03, 2023
Had to go in person to make an appointment. I could not get through to the service department by phone or online. No voice mail was called back. I called for a week. When I arrived they did say I could not get through to the service department by phone or online. No voice mail was called back. I called for a week. When I arrived they did say that a couple of people were out sick with covid so I can understand the trouble that I had. Patrick Landon took care of me. He is a very good employee. More
by MLGALLION500
Verified CustomerEmployees Worked With
Patrick Landon was the best.
January 01, 2023
I had a very hard day and needed a new battery. Jermaine was such a help and was so nice. After my experiences with other service centers, this is by far my favorite. Thank you for such great servi Jermaine was such a help and was so nice. After my experiences with other service centers, this is by far my favorite. Thank you for such great service. More
by D. Stanfill
Employees Worked With
Jermaine
December 25, 2022
I'm very happy. Everything was perfect and the service was super professional. I would like to say thank you so much for Tom and Maurice. God bless you guys. I Everything was perfect and the service was super professional. I would like to say thank you so much for Tom and Maurice. God bless you guys. I will always recommend you to everyone More
by ROBERTACAMPOSMG
December 22, 2022
Great, excellent customer service. My salesman Tyrone was great, he was very helpful in everything My salesman Tyrone was great, he was very helpful in everything More
by samporter0427
Employees Worked With
December 22, 2022
I waited at the dealership for four hours to receive an oil change, air filter change, and tire rotation. I was told when I checked in that it would be a 2.5 hour wait due to staff illnesses and they also oil change, air filter change, and tire rotation. I was told when I checked in that it would be a 2.5 hour wait due to staff illnesses and they also covered the charge of my oil change. While I understand staff shortages are difficult to manage, I would like the dealership to come up with a solution so I do not need to wait four hours. I also appreciate the coverage of my oil change, but I would rather pay my full bill and have a shorter wait. The long wait has been a reoccurring issue at this dealership since I have been going the past three years but four hours was a new record. I will be researching other service departments that comply with my warranty. More
by katherine.tomlinson15
Employees Worked With
December 20, 2022
horrible, I visited the shop 3 times for the same problem and spent over $3k without result. I was forced to sell the car miserably. I think they are only good for oil changes; they lack the technical know-h and spent over $3k without result. I was forced to sell the car miserably. I think they are only good for oil changes; they lack the technical know-how to fix complex issues. More
by dewaletayo
Employees Worked With
Service people
