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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews
Call Service Center (410) 747-3333

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

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January 25, 2023

Patrick Landon was a ram in the bush. He did an excellent job with handling my claim from start to finish. He maintained transparency and updated me on the status of my vehicle regularly, More

by BRYANTANDTRACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
Report | Print
Jan 26, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Patrick here at Antwerpen Hyundai Catonsville! We look forward to your next visit! Take care!

January 25, 2023

After making an appointment and being on time, I still had to wait 3 hours at the dealership. No on came an updated me on anything, I had to go to the service depart and inquire. I bought my veh there a More

by ehcmik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
Report | Print
January 22, 2023

It took 4 days to get a technician to diagnose a check engine light and then add in services not needed. Technician claimed I needed new brakes when I had new brakes installed and another Hyundai dealersh More

by dlmclaurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine
Report | Print
January 22, 2023

Took 4 days to get a technician to diagnose my car then offered services not needed claimed I needed new brakes when another Hyundai dealership recognized new brakes installed More

by dlmclaurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jermaine
Report | Print
January 21, 2023

Tyrone Melvin was our salesman. Very pleasant salesman to work with. He helped us buy 2 new cars.I would recommend Tyrone to any of my friends and family. More

by SHIRLEY137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Melvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 20, 2023

The waiting for the service could be improved however the service technician are doing they job More

by LOSLOS5521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Report | Print
Jan 22, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jan 23, 2023 -

LOSLOS5521 responded

Your welcome

January 20, 2023

The young man who helped me was very nice and helpful, I believe his name is Jermaine More

by Mrs. Patts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Friendly, efficient, knowledgeable service receptionist. Oil change completed in estimated amount of time. Comfortable waiting area. More

by jrrctolson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk receptionist
Report | Print
Jan 20, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! We look forward to your next visit! Take care!

January 15, 2023

The customer service rep explained the maintenance done on my car and why it was needed in terms I could understand. Appreciated! More

by Renelledorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
name of customer service employee unknown
Report | Print
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

Thank you for quick and covenant service. You deserve not a star but five. Thank you very much. More

by emunahfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jan 18, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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