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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center
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Verified CustomerJanuary 27, 2023
As the usual, made appointment for my routine service; service rep, Rick, took care of the check in. Great to see him again and as usual, great service and prompt attention. service rep, Rick, took care of the check in. Great to see him again and as usual, great service and prompt attention. More
by Lynn Miller
Employees Worked With
Rick, Service Department
January 26, 2023
Had Coolant Flush and heating is not functioning properly. Had heat for a decade now it's not working. Unwilling to let mechanic "try" to fix what they clearly broke. Will be using a trusted mechan properly. Had heat for a decade now it's not working. Unwilling to let mechanic "try" to fix what they clearly broke. Will be using a trusted mechanic of a friend. And I won't take my car back here. More
by Bippie
Employees Worked With
Service Dept.
January 25, 2023
Patrick Landon was a ram in the bush. He did an excellent job with handling my claim from start to finish. He maintained transparency and updated me on the status of my vehicle regularly, He did an excellent job with handling my claim from start to finish. He maintained transparency and updated me on the status of my vehicle regularly, which helped to put my anxiety of the recall at ease. I highly recommend him for further services. More
by BRYANTANDTRACEE
Employees Worked With
Patrick Landon
January 25, 2023
After making an appointment and being on time, I still had to wait 3 hours at the dealership. No on came an updated me on anything, I had to go to the service depart and inquire. I bought my veh there a had to wait 3 hours at the dealership. No on came an updated me on anything, I had to go to the service depart and inquire. I bought my veh there and have had it serviced there for 10 years without fail and this is the way they treat a loyal customer. I called the service manager 4 times and NEVER got a return call from anyone. More
by ehcmik
Employees Worked With
service manager
January 22, 2023
It took 4 days to get a technician to diagnose a check engine light and then add in services not needed. Technician claimed I needed new brakes when I had new brakes installed and another Hyundai dealersh engine light and then add in services not needed. Technician claimed I needed new brakes when I had new brakes installed and another Hyundai dealership recognized the new brakes installed More
by dlmclaurin
Employees Worked With
Jermaine
January 22, 2023
Took 4 days to get a technician to diagnose my car then offered services not needed claimed I needed new brakes when another Hyundai dealership recognized new brakes installed offered services not needed claimed I needed new brakes when another Hyundai dealership recognized new brakes installed More
by dlmclaurin
Employees Worked With
Jermaine
