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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,212 Reviews
Call Service Center (410) 747-3333

1,212 Reviews of Antwerpen Hyundai Catonsville - Service Center

Sort by
February 04, 2023

Car service was ok. But the cashier in service center has poor costumer service and RUDE attitude. Instead of her helping me to get answers with my question she immediat More

by RECALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casher in the Service Dept.
Report | Print
February 03, 2023

I was only on the service side had nothing to do with sales or any other dept. More

by PATTYGRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with the above personnel only service
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Feb 05, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2023

Amazing salesperson, very knowledgeable and made my car buying experience speedy and easy. I have never purchased a car in less than three hours before ever. More

by tonydb444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you have any further questions, please don't hesitate to reach out!

January 31, 2023

I had warranty work done on my car and in the process they scratched the paint and accepted no responsibility. More

by Santa Fe Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Poppe
Report | Print
Feb 03, 2023 -

Antwerpen Hyundai Catonsville responded

Santa, we regret to hear that you had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 747-3333 to discuss this further.

Feb 03, 2023 -

Santa Fe Sonny responded

I called and left a message with Matt the service manager.

January 31, 2023

Quickly assessed issue with my car. Were helpful and offered helpful and convenient recommendations to address my cars problem More

by Jean Patricia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 03, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Jean, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 27, 2023

Car was ready when promised and I waited for it. Will visit again for service. More

by vwinder09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyundai Service Department
Report | Print
Jan 30, 2023 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

As the usual, made appointment for my routine service; service rep, Rick, took care of the check in. Great to see him again and as usual, great service and prompt attention. More

by Lynn Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Service Department
Report | Print
Jan 30, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Lynn, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Had Coolant Flush and heating is not functioning properly. Had heat for a decade now it's not working. Unwilling to let mechanic "try" to fix what they clearly broke. Will be using a trusted mechan More

by Bippie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Report | Print
January 26, 2023

The service manager was courteous and professional and the service, waiting areas and bathroom was clean fresh. More

by Theo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Report | Print
Jan 30, 2023 -

Antwerpen Hyundai Catonsville responded

Hi Theo, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. If you're ever in need of more help, please let us know!

January 25, 2023

Patrick Landon was a ram in the bush. He did an excellent job with handling my claim from start to finish. He maintained transparency and updated me on the status of my vehicle regularly, More

by BRYANTANDTRACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
Report | Print
Jan 26, 2023 -

Antwerpen Hyundai Catonsville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Patrick here at Antwerpen Hyundai Catonsville! We look forward to your next visit! Take care!

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