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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,208 Reviews of Antwerpen Hyundai Catonsville - Service Center
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March 23, 2023
Love it here, customer service is excellent! Special thanks to Rick in the service department for his professionalism and going the extra mile. Special thanks to Rick in the service department for his professionalism and going the extra mile. More
by JuJohn2
February 16, 2023
The Hyundai is a great car. The dealer ask me and my wife a few questions and he knew in sec what car we needed. Just all around a nice drive!!!!! The dealer ask me and my wife a few questions and he knew in sec what car we needed. Just all around a nice drive!!!!! More
by craighall123
Verified CustomerEmployees Worked With
Other Employees :
Demi Sentino, James Harris, Tom Clarke
February 15, 2023
Poor customer service. The service department had my vehicle for several days and never initiated contact with me to inform me of the diagnosis and price. Once the vehicle The service department had my vehicle for several days and never initiated contact with me to inform me of the diagnosis and price. Once the vehicle was repaired no one contacted me to inform me that the repairs had been completed and that I could pick up my car. I would not return to this location for repair or otherwise. More
by cnharris
Employees Worked With
Can not recall tech's name
February 05, 2023
I just love the whole atmosphere and everyone there is so heartwarming and just so amazing!!! heartwarming and just so amazing!!! More
by myboogs68
February 04, 2023
The salesman Mr. Tyrone Melvin was very experienced and knowledgeable with the whole process & very kind and professional with me I really enjoyed my experience. Than Tyrone Melvin was very experienced and knowledgeable with the whole process & very kind and professional with me I really enjoyed my experience. Thank You very much❤️ More
by 1961waters
February 04, 2023
Car service was ok. But the cashier in service center has poor costumer service and RUDE attitude. Instead of her helping me to get answers with my question she immediat But the cashier in service center has poor costumer service and RUDE attitude. Instead of her helping me to get answers with my question she immediately just walked out and said “I am close and there is nothing I can do”. Thats is not a good costumer service attitude!!! She shouldn’t be in the front cashier if she has that type of attitude. Not coming back there for a service. Luckily the front desk lady who helps with tags and other documents helped me and did her best to gave answers compare to the african american service casher!!! VERY RUDE!!! Antwerpen educate your people on proper costumer service. More
by RECALL
Employees Worked With
Casher in the Service Dept.
February 01, 2023
Amazing salesperson, very knowledgeable and made my car buying experience speedy and easy. I have never purchased a car in less than three hours before ever. buying experience speedy and easy. I have never purchased a car in less than three hours before ever. More
by tonydb444
