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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

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February 01, 2022

Jermaine in service was very unprofessional. He talked to me as if I was a child, repeating things slow like I couldn't understand. Had my car from Friday to Monday and never called me, I had to call several More

by TRICIESW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine (in service)
January 30, 2022

Good service, sales department threw in extra car care perks for free on my new hyundai More

by RAEDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

Quick service on my headlight replacement. Much safer now. Thanks for getting me in on short notice. More

by MARIANNKOCSIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg
January 28, 2022

The customer service person was so nice and very good about letting us know what we needed to do and what would be done More

by OLIVER1585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot her name
January 27, 2022

Service was quick, everyone was very perlite and friendly. Always a pleasure to be greeted More

by MONTRAELEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
January 27, 2022

Good dealership but some employees standing around talking about inappropriate things.It didn't bother me but it was elderly people around. More

by teemoore73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/Amanda took good care of me I was a walk in but still got me out and address my other issues.
January 27, 2022

Everything about my service appointment (including the service advisor was awesome.) I was in and out on the drop off & the pickup. I have no complaints about the work done to my car. More

by sncdbc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
January 26, 2022

Staff changing frequently leads to inconsistencies. All staff not aware of current policies for oil consumption test. Customers not encouraged to use their extended warranty, when manufacturer one is expi More

by 8522JACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
January 24, 2022

I need way more than 15 words to express my dissatisfaction with the service received. More

by MREB444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
January 23, 2022

I do not get consultation from service reps here. They ask me what service I want, they don’t let me know what is recommended. I brought my car home after the last service and the wiper fluid light comes More

by fatjimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Rep Service Unknown
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