Antwerpen Hyundai Catonsville - Service Center

Working with Jermaine eased my stress. He made sure he followed up with me every step of the way throughout the process of my vehicle being fixed and assisting me with getting a rental whi He made sure he followed up with me every step of the way throughout the process of my vehicle being fixed and assisting me with getting a rental while my vehicle repairs were being done. More

I've had a good experience with this dealership in the past but was very disappointed with this visit. My car had been ready for approximately 15 minutes with no contact by the service department. I had t past but was very disappointed with this visit. My car had been ready for approximately 15 minutes with no contact by the service department. I had to go to the desk to ask if it was ready to go. Then when I got in the car, the tire pressure light was illuminated on the dashboard. I turned around to have the technicians reset it; after waiting again, the young man said he checked the tires and the light would go off after driving for a couple of miles. After 2 days and 50+ miles, the light still comes on. Lastly, I assumed that when you spend over $200 for an oil change and 120000 mile service, all the fluids would be topped off...didn't happen. Service centers used to fill the washer fluid but I didn't get that courtesy here. More

Very fast convenient efficient and friendly describes the dealership. I couldn’t ask for anything else. dealership. I couldn’t ask for anything else. More

Very nice customer service, but very long wait time for service and I had a appointment service and I had a appointment More

Recall work done. Long wait to drop off car. Longer wait to pickup. Staff complained they dont have enough customer nor technical service people to get things done, h Long wait to drop off car. Longer wait to pickup. Staff complained they dont have enough customer nor technical service people to get things done, hence the long wait. They have 4 staffed desks in the customer area but only two people working with customers. The other two just ignore folks that walk in. More

MADE AN APPT. ... TOOK ON TIME, DONE QUICKLY..... STAFF VERY NICE AND FRIENDLY. WOULD USE THIS DEALERSHIP AGAIN ... TOOK ON TIME, DONE QUICKLY..... STAFF VERY NICE AND FRIENDLY. WOULD USE THIS DEALERSHIP AGAIN More

I made an appointment for 10:00am. Unexpectedly I had a job opportunity come up. So I dropped my vehicle off the night before. I received a phone call at 9:00am stating my vehicle was Unexpectedly I had a job opportunity come up. So I dropped my vehicle off the night before. I received a phone call at 9:00am stating my vehicle was already done. Awesome work guys. More

the service was timely and they took my car as scheduled. the customer service and knowledge is always a plus and the reason i feel safe taking my car to the dealership. The representative did her best to ke the customer service and knowledge is always a plus and the reason i feel safe taking my car to the dealership. The representative did her best to keep me informed and helped navigate all the questions about the service I needed. More

Fast and courteous service. I was able to get service complete while I waited. Access to internet allowed me to work while I waited. Service price was fair and no curveball est I was able to get service complete while I waited. Access to internet allowed me to work while I waited. Service price was fair and no curveball estimates. I was happy with my experience. More

Ms. Deanna has good customer service , she took her time explaining the process of how long my visit was going to be. She explained to me what I needed o Deanna has good customer service , she took her time explaining the process of how long my visit was going to be. She explained to me what I needed on my next visit. I will be asking for Ms. Deanna on my up coming visits. More