Antwerpen Hyundai Catonsville - Service Center

I am very pleased with the services done to my car. Everyone was so awesome. Everyone was so awesome. More

They are not professional nor or they honest in the car service department just awful service department just awful More

Service department is the worst! Horrible customer service. Greasy fingerprints left all over my hood! Horrible customer service. Greasy fingerprints left all over my hood! More

They were busy yet the service was timely. Great customer service all around! My only complaint is that they didn’t seem to have me in the appointment list, although I booked over the phone. N Great customer service all around! My only complaint is that they didn’t seem to have me in the appointment list, although I booked over the phone. Nevertheless, they took care of me immediately. More

Patrick Landon is a great advisor. He helped me a lot with my car. Will be back. He helped me a lot with my car. Will be back. More

Poor Experience, I had a recall for white paint, went to Antwerpen Hyundai Clarksville MD, advised that It will take 2 week, rather took 5 weeks, after calling multiple times, got my car BACK, with defectiv Antwerpen Hyundai Clarksville MD, advised that It will take 2 week, rather took 5 weeks, after calling multiple times, got my car BACK, with defective paint, poor job was done by the dealership. I would never buy a Hyundai again, Very Disappointed with overall experience. Would not recommend this brand to anybody, rather go for toyota or honda More

Made an appointment and car sat at dealership for a week without being touched. Left numerous phone calls and never got a return call. without being touched. Left numerous phone calls and never got a return call. More

No one answers the phone; had to drive to dealership for appointment. Left car for service, they sent an electronic quote which I had questions on but I signed and returned anyway. CSR never read the author appointment. Left car for service, they sent an electronic quote which I had questions on but I signed and returned anyway. CSR never read the authorization so no one worked on my car for 1 week. I called after several days for status...no one answered the phone. After several days I get thru to service desk and the CSR tells me, "Oh, yes, you DID authorize the service. We'll get started right away, likely have the car this afternoon." No call, no car. I call the next morning (3x) finally get thru and another employee tells me "Oh, it will be 2-3 WEEKS. They didn't tell you that when you dropped it off. Oh well, I can give you the VM of someone else." Click. If I could turn back time, I would NEVER AGAIN take my car into this dealership. It's a shame as they are most convenient to my home but convenience does not outweigh courtesy. They don't need to move to bigger, fancier quarters across the street. By the time the building is done, they will have driven all of their customers away. More

Extremely slow customer service and response time. Called and chatted with the service rep multiple times over a week to get my SUV serviced for a recall notice. Never received a call back to setu Called and chatted with the service rep multiple times over a week to get my SUV serviced for a recall notice. Never received a call back to setup an appointment even after leaving my contact info on their voicemail. After 4 or 5 attempts, I was finally able to make an appointment. When I picked up my SUV, I found a leftover parts box, trash and a plastic cover in my backseat. I'm not sure if this was part of the original broken plastic part or something that should have been installed. More