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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

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April 29, 2022

Fast service and exceptional labor Customer service over phone is great. Inside people are always working More

by SHANTRA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown, Chris Murray
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 28, 2022

Had an appointment at 10 am and did not leave till 250. Service was good but the time wait is an issue if I had an appointment More

by CDINATALE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Antwerpen Hyundai Catonsville

April 28, 2022

On 12 April 2022, I made an appointment to have the oil changed and tires rotated on my 2020 Santa Fe. I dropped the car off early in the morning and never received word that it was finished - I had to ca More

by Scott McClure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Clay
April 27, 2022

I would love to provide HONOR in this DEALERSHIP when i go there with a anything they are ALWAYS EAGER AND WILLING TO HELP ME RESOLVE ANYTHING. THEY ARE A FAMILY AND WILLING TO HELP ME WITH ANY MATTER. More

by samanthahart780
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Melvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown, Gregory Freed
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We hope to be of service to you again in the future. Best wishes, Antwerpen Hyundai Catonsville

Aug 20, 2022 -

samanthahart780 responded

Thank you so much...

April 27, 2022

I scheduled my appointment for a specific repair. Kept my car ALL day only to inform me the part needs to be ordered. But, you knew what needed to be done before I brought my car in. So why would yo More

by gasquebrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (410) 747-3333 so we can work towards a resolution.

April 24, 2022

The dealer reached out after receiving an ok rating for an engine service visit and genuinely wanted to make it right. While reaffirming that the review had been with Hyundai and the dealer had done 5 star More

by ezra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poppe
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Ezra, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 24, 2022

Good experience, knowledgeable workers, fast customer service, friendly workers, great car, definitely recommend will be going back again More

by COURTNEYBENNETT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demi Sentino, Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

April 24, 2022

i didn’t receive the check list of the car status after my routine maintenance or the next service date sticker placed in the windshield.. Also i ask for my driver sideview mirror to be fixed and it wasn’t More

by savvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Marzec
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Savvy, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 747-3333 to discuss this further.

April 23, 2022

My service was fast, professional and informative. The dealer and the tech gave me supportive feedback. More

by JEANETTENORRIS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick poppep
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We look forward to your next visit! Take care!

April 23, 2022

I love this dealership but this time the wait was a little longer than I expacted More

by HORSEYFRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service management
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