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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center
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Verified Customer
May 25, 2022
Great experience thank for your service Just an oil change what more can I say change what more can I say More
by BYWSBAQUATICS
May 22, 2022
Marcus and Denis in sales were great to work with; very professional and patient Rick in Service Dept was quick to respond and get my new keys cut. professional and patient Rick in Service Dept was quick to respond and get my new keys cut. More
by John T P
May 21, 2022
I’ve had so-so experiences with this service center in the past - frequently changing service advisors, long waits, and issues with documentation and explanations. However, this time was maybe my best vis the past - frequently changing service advisors, long waits, and issues with documentation and explanations. However, this time was maybe my best visit so far. The service advisor I worked with explained things clearly, gave me options, and reviewed my car service history as well. More
by lewisodc10
May 20, 2022
The customer service was outstanding! Corey made sure it was a smooth transaction and I loved it!!! Corey made sure it was a smooth transaction and I loved it!!! More
by lakeiabanks
May 18, 2022
It’s absolutely inconsiderate of the customers time to recommend and confirm appointments for service yet it’s not mentioned your car won’t actually be worked on at the appointed time slot. I had my wife recommend and confirm appointments for service yet it’s not mentioned your car won’t actually be worked on at the appointed time slot. I had my wife wait onsite to drop off my car at 8:30am. At 12:52pm it’s still not ready for a warranty covered service and was even asked to allot 45 more minutes until complete. It’s upsetting to have frequented this car center and literally spend half your day without the appropriate communication. I was not once called to discuss the status of my car. I instead had to call the center 2x just to see what’s going on. I know the service requested can be completed in under 2hrs because last visit was for the exact same repair just for the other door. In short, the appointment system seem useless and waste of time. More
by marquise.blake
Employees Worked With
Service
May 13, 2022
Poor customer service. long wait time.poor management.warranties and maintenance platinum package is a joke.charged for items covered under the warranty.no teamwork in the s long wait time.poor management.warranties and maintenance platinum package is a joke.charged for items covered under the warranty.no teamwork in the service department.multiple trips over six months to fix the same problem.damage to car seat and car left is disarray after service.I could right a book.However,you receive better service at Jiffy Lube. More
by robindevault2
Employees Worked With
Other Employees :
Patrick,Wayne,Omar,Chris Murray,Deanna, Darla Brown, Chris Murray
