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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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June 01, 2022

Great service, staff are friendly and professional. I always have my car maintenance there and definitely recommend to my friends. More

by 13585617533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. Thanks for the recommendation, and have an amazing day!

June 01, 2022

Have yet to have good service from this location. Don’t trust them. Avoid if possible More

by sldabrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Harris
June 01, 2022

I love the education they gave me about my car and what had to happen for the type of repair it needed. I will continue coming back. Thank you. More

by PJTAKEITAWAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Antwerpen Hyundai Catonsville

May 29, 2022

My recent service visit was ok. I did not feel as welcomed as in the past. I'm not sure if I will return for car service, However, I still recommend the sales department for vehicle More

by MUSICMAN4SURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember my service person
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Antwerpen Hyundai Catonsville. If you are willing to give us another chance, please reach out to us at (410) 747-3333 to speak to our manager directly.

May 28, 2022

I was highly dissatisfied with the services I received from this dealership. I will not be coming back to this particular dealership. More

by Jhane’ Gilbert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Deanna was helpful-Service Dept.
May 27, 2022

My service was great and it took about 1 hour a half to 2 hurts for a recall on my Trunk Latch! The service men were awesome. Although the older Cashier had to get the service dept to correct a battery pr More

by ATOUCHOFGRACE.FDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the serviceman’s name. But I came May 23, 2022 at 10 am!
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

I was scheduled for an appointment at 1pm for just an oil change. I didn’t get out of there until 3:45pm… apparently people were out for lunch. Why even schedule me if people aren’t even going to be there to More

by DANIELKIM37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t even remember a name
May 26, 2022

It was a good experience, the staff was very helpful and professional. The have my business. More

by herbertdubosejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Chris and Wayne’s were extremely attentive and helpful. A quick in and out services/repair. More

by abalston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Washington, Chris (Mechanic)
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2022

Excellent people and excellent services in this service center. people are professional and helpful, I felt I am in the right place to know what I need to know about my vehicle. More

by drishtipaat
Customer Service
Recommend Dealer
Yes
Employees Worked With
I think it was (Bob) Robert who has taken care of the final step in the initial a person who checked in, I don't know his name, later time I will ask his name. I had a great experience they are helpful.
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Drishtipaat, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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