Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center
Sort by
June 16, 2022
When is for my routine oil change and I like how I am in and out within an hour and out within an hour More
by SHUNTCALDWELL
Verified Customer
June 15, 2022
The staff was friendly and accommodating. A special shout out to Deanna who was so thoughtful and considerate of my mobility situation (knee braces). My car is running so much better. A special shout out to Deanna who was so thoughtful and considerate of my mobility situation (knee braces). My car is running so much better. More
by THISARTS4U2
Employees Worked With
Deanna Parks, Dawn Clay
June 14, 2022
12:30 appointment…had to call 4:45 and was told they would call us. No inside vacuum or car wash because of COVID!!! What does that have to do with car wash and vacuumed? would call us. No inside vacuum or car wash because of COVID!!! What does that have to do with car wash and vacuumed? More
by OCCAROL13
Employees Worked With
Dawn Clay
June 14, 2022
Deanna in service is the best , she is knowledgeable and was able To answer any and all questions about my service visit I strongly recommend seeing Deanna at Antwerpen Hyundai Catonsville for your Hyundai was able To answer any and all questions about my service visit I strongly recommend seeing Deanna at Antwerpen Hyundai Catonsville for your Hyundai service needs More
by Binkey1972
June 14, 2022
Great dealing and good work good service good customer service and excellent service I like service and excellent service I like More
by arifmahmood037
Employees Worked With
June 13, 2022
No Create no Knowledge was not the first time no offering no on time with A lot of excuse no on time with A lot of excuse More
by HOOJAN
Employees Worked With
Other Employees :
Dawn Clay
June 11, 2022
I have been getting my Hyundai sonata services here since 2016 and since the last 3 visits I have to wait more than 2 hours for a simple oil change that usually takes 30 minutes. This is after taking an 2016 and since the last 3 visits I have to wait more than 2 hours for a simple oil change that usually takes 30 minutes. This is after taking an appointment and showing up dot in time. When you enter, there are 4 reps sitting on the desk doing whatever on their computer and make you wait for 10 minutes before they attend you. Really? You have a customer standing in front of you and you keep doing whatever crap you need to do while the customer stands as if they are there to borrow money from you. All they say is someone will be right with you. Then when your car is done, you pay and wait another 10 minutes for your car to be pulled up. It has grease smudges on the door handle and seat, the light and A/C is switched off. I understand they do it for inside the shop, please have the courtesy to switch it back to what it was. The seat is never adjusted back. This time I had someone leave their cell phone in my car and had my Raybans took out from the storage compartment in the hand-rest. Why would someone have the need to access the storage in my hand-rest and take my sun glasses? Their service keeps deteriorating but I guess management can't spot it. More
by Mkhatri
Employees Worked With
June 10, 2022
Great Staff! Great Service! I have been a customer of Antwerpen since 2003 and the staff has always been professional, helpful and easy to contact. Thank you Great Service! I have been a customer of Antwerpen since 2003 and the staff has always been professional, helpful and easy to contact. Thank you for your continued service! More
by Lynn Miller
Employees Worked With
Chris Murray
June 10, 2022
Drop my car off by 12 didn’t get it back until 5 for oil change change More
by PAMBROOKS2011
Employees Worked With
