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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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June 23, 2022

Visited the facility to replace AC compressor for my Tucson 2018. Technician negligently didn’t put back the bolts for bottom shield/ cover, resulting the bottom cover fell off. Scratched and I have to More

by habibrehman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dawn Clay
June 23, 2022

After my oil change, my car was just sitting outside and nobody called me to say that it was ready. More

by Hope Mikelson
Recommend Dealer
No
Employees Worked With
Patrick
June 20, 2022

Wayne has been servicing my car for sometime now to my satisfaction. Have no complains on service or cost. More

by prhoward19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2022

Great service inspite of parts shortages and supply chain issues. Patrick worked diligently to make sure that I was taken care of. I appreciate my new transmission thanks to Hyundai's warranty. More

by RAYSTEPHANIE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2022

Service was great. Took a bit longer than I expected but it was because of a service recall that I didn't not know about. Other than that it everything was explained to More

by JBOUCEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2022

The time that a customer has to wait 4 their vehicle needs to improve. I or no one else should be waiting 7 or 8 hrs for minor repairs or oil changes More

by SHARONCOUSER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2022

When is for my routine oil change and I like how I am in and out within an hour More

by SHUNTCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2022

The staff was friendly and accommodating. A special shout out to Deanna who was so thoughtful and considerate of my mobility situation (knee braces). My car is running so much better. More

by THISARTS4U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks, Dawn Clay
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

12:30 appointment…had to call 4:45 and was told they would call us. No inside vacuum or car wash because of COVID!!! What does that have to do with car wash and vacuumed? More

by OCCAROL13
Recommend Dealer
No
Employees Worked With
Dawn Clay
June 14, 2022

Deanna in service is the best , she is knowledgeable and was able To answer any and all questions about my service visit I strongly recommend seeing Deanna at Antwerpen Hyundai Catonsville for your Hyundai More

by Binkey1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Murray
Jul 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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