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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center
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July 03, 2022
The staff was super helpful. I was not able to get my car until after company hours, but I was still able to get my keys and drive my car the same day! I was not able to get my car until after company hours, but I was still able to get my keys and drive my car the same day! More
by AFSANAABDALI
Verified CustomerEmployees Worked With
Dawn Clay
July 01, 2022
4pm, driving home from work on Wednesday and my check engine light came on my brand new KONA 2022. I immediately drove to the Catonsville center where Deana problem-solved my issue and got it fixed in li engine light came on my brand new KONA 2022. I immediately drove to the Catonsville center where Deana problem-solved my issue and got it fixed in literally, 5 minutes and I was on my way! More
by phartke
Employees Worked With
Deana, Tom Clarke
July 01, 2022
The service was great. I just don't get contacted when my car is ready and that gets annoying--I don't know how long my car was waiting when service was finished. I just don't get contacted when my car is ready and that gets annoying--I don't know how long my car was waiting when service was finished. More
by yotal23290
Employees Worked With
Dawn Clay
June 30, 2022
Was very disappointed. I had appointment for 10am and still waited a total of 3 hours. I should have been told prior that it would take 3 hours even with an appointment. I had appointment for 10am and still waited a total of 3 hours. I should have been told prior that it would take 3 hours even with an appointment. More
by michyjo
Employees Worked With
Dawn Clay
June 27, 2022
Delivered as promised so far waiting in hitch though Angel and Tyrone were wonderful! Thank you Angel and Tyrone were wonderful! Thank you More
by MELODEEDESTEFANO2014
Employees Worked With
Other Employees :
Anastasia Marzec
June 27, 2022
Thank You Mr. Patrick L. for your excellent communication, knowledge and customer service. My vehicle is running like new and kudos to the professional mechanic t Patrick L. for your excellent communication, knowledge and customer service. My vehicle is running like new and kudos to the professional mechanic that completed the repairs. Have a great week and a safe Holiday Weekend!!! Signed, Ms. R.G.W. Pleased Customer, A-H@Catonsv. More
by R.W.
Employees Worked With
Patrick Landon, Service
June 25, 2022
My service agent Wayne did not get back to me regarding my vehicle. I always had to hunt him down. Very incompetent, did not make appropriate phone calls to my extended warranty provider. If he did not kno my vehicle. I always had to hunt him down. Very incompetent, did not make appropriate phone calls to my extended warranty provider. If he did not know how to go about the process he should have asked somebody or he could have asked me. I was able to give him the correct number to call and get the process started. Just lies were told constantly, favorite words, “I will call you right back”, that never happened! I would have given a zero rating or 1 star but I got my car back, it seems to be fixed! More
by patsyjacobs49
Employees Worked With
Chris Murray, Dawn Clay
June 23, 2022
After 4 hours of waiting, $347. 45 repair cost ($5.99 part included in the price), and a 12 page Automobile Status Report with additional repairs total over $6,000; Richard Poppe h 45 repair cost ($5.99 part included in the price), and a 12 page Automobile Status Report with additional repairs total over $6,000; Richard Poppe had a "repair "made that was not needed and I realize that 15 minutes after leaving the dealership. I called Richard back immeddiately and return to the dealership to point out the noise that was the cause of my concern and he stated that was not the noise that he had heard and he set up an appointment for the following week and the $347.45 would go towards the repair of the motor mount, which he said was now the issue after sitting in my car for less than 2 minutes.I didn't have any faith in the dealership properly repairing my car and at the next appointment I requested a partially refund which Poppe refused to give me until he realize that I was going to wait 2 hours for the Chris Murry, the supervisor of Service, to come in for work. More
by LESA4
Employees Worked With
Richar Poppe
