Back

Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

Sort by
July 16, 2022

The service center was under staff. This causes a back log for the customers that were waiting for their vehicles. More

by WBEN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 15, 2022

Great service! Met my expectations for a dealer service department. Friendly discussions with the personnel. More

by KAYBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new guy
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Hyundai Catonsville

July 14, 2022

When I walked into the dealer I wasn’t greeted or acknowledged. Took about 10 min for someone to help me. The day of my scheduled appointment I never received a phone call about the status. A simple More

by SmashingPedal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (410) 747-3333.

July 14, 2022

The mechanics got the done very quickly and efficiently, didn't wait as long I thought. More

by GAYC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2022

Waited 3 hours for an oil change. Two days later, found out the hard way, the oil cap was never screwed back on. Oil was everywhere! More

by SHEMEKACOTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown
July 13, 2022

Had another good experience at Antwerpen Catonsville, while taking my vehicle in for service. The staff was polite and knowledgeable, and the service was completed to a high standard. I will continue to More

by carr.richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Parks
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2022

Antwerpen Hyundai of catonsville service department is a great service department they work with you and make sure you maintain your vehicle More

by TBAPTIST40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are so happy to read such a great review about Antwerpen Hyundai Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2022

Service was prompt and professional. I’m still waiting on a part so I’ll see how efficient they are with contacting me to complete the final task. More

by TIONAWOODEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2022

While I think some of the issues we had with the car were not only because of the car's age, but problems caused by the technicians that tried to find and resolve the problem, Joseph was always very nice and More

by RDANNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2022

The oil change and recall work was fine, however, the mechanics left smudgy dirt on my steering wheel and door and I also noticed 2 days later that there was scuff marks on my driver side bumper from som More

by DORAMONEY324
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Clay
...
21
...