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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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July 21, 2022

Service department has not completed a repair on the he day I brought my car in. I have always had to bring it back. It's been two weeks and the part still has not come in. More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Clay
July 20, 2022

The dealership provided me with excellent service. My service manager provided feedback on exactly what was done during this service visit. He also applied coupons I had to my bill reducing the amount More

by TMCNEIL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Marzec, Dawn Clay
Jul 22, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 19, 2022

As always the service department took care of us in a very professional and courteous manner. Our advisor took the time to explain what was needed and what to expect on our next visit. We’re very happy w More

by tvinson44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 21, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2022

Excellent dealership. The only place I go to get my oil change & lube. HHave not any problems with my car since having it. Will continue to use this dealership or any of t More

by DOORBIRD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thank you so much for your positive comments about Antwerpen Hyundai Catonsville! If you're ever in need of more help, please let us know!

July 17, 2022

Fast service and very professional staff, especially the in front desk employees. My only issue is appointment availability. More

by catieq10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 16, 2022

Pat in service was knowledgeable and conscientious . My Electra with 118000 miles needed a new start and battery. I thought repair cost was reasonable and Antwerpen sent a Shuttle to my home so I could More

by MCCABE.ASSOCIATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

July 16, 2022

The service center was under staff. This causes a back log for the customers that were waiting for their vehicles. More

by WBEN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 15, 2022

Great service! Met my expectations for a dealer service department. Friendly discussions with the personnel. More

by KAYBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
new guy
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Antwerpen Hyundai Catonsville

July 14, 2022

When I walked into the dealer I wasn’t greeted or acknowledged. Took about 10 min for someone to help me. The day of my scheduled appointment I never received a phone call about the status. A simple More

by SmashingPedal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Clay
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (410) 747-3333.

July 14, 2022

The mechanics got the done very quickly and efficiently, didn't wait as long I thought. More

by GAYC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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