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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center
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August 03, 2022
the shuttle pick up took a lot longer than was communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! communicated to me. From the time that my vehicle was finished and shuttle supposedly being sent to me, took 1.5 hours to arrive at the dealership!! no service people show on this review, but would not allow me to submit without rating someone 'rate people you worked with'. More
by cindy.l.smith
Verified CustomerEmployees Worked With
Katherine Savin
August 03, 2022
Service Dept: I arrived at the service dept about 20 mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service age mins earlier. I was asked by the outside attendant to leave my FOB in the car. I felt uncomfortable, I would normally give the Fob to the service agent inside. Daniel check my appointment info on his tablet. He said that Rick will handle my service info. I had waited over 15 mins in front of Rick. No reply,greeting or eye contact!!("I did not exist") Finally, Daniel took my information. He stated, that the complimentary oil change / tire rotation waiting period will take 2 hours. I waited over 1 hour. I have decided to reschedule the complimentary service. Regards, More
by Alfwill
August 01, 2022
I’ve been a customer for years and I never had a bad experience with purchasing a vehicle. This is my third vehicle I brought from Antwerpen all the salesman’s this weekend took his time and explained e experience with purchasing a vehicle. This is my third vehicle I brought from Antwerpen all the salesman’s this weekend took his time and explained everything step by step. More
by TONYA4302
July 31, 2022
Outstanding customer service! Fast service!! Daniel was awesome & attentive!! Affordable service pricing & discount!! Thank you! Fast service!! Daniel was awesome & attentive!! Affordable service pricing & discount!! Thank you! More
by charisseglass86
Employees Worked With
Daniel Pavelka
July 28, 2022
A wonderful experience. 5 star all the way. I bring my car here all the time. 5 star all the way. I bring my car here all the time. More
by MARVIN.TILLERJR
Employees Worked With
Other Employees :
Anastasia Marzec, Demi Sentino, Dawn Clay
July 28, 2022
It was nice that the staff were kind and quick to change the engine oil. However, they didn't turn off the message that needed service on the screen. the engine oil. However, they didn't turn off the message that needed service on the screen. More
by Parks
Employees Worked With
Dawn Clay
