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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center
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August 12, 2022
It is a nice dealership. And the customer service is great. If you need a car. Go there. And the customer service is great. If you need a car. Go there. More
by Crown2018
Verified Customer
August 10, 2022
Patrick Landon is an amazing service advisor. I had a great customer service experience and received great repairs to my car. I look forward to coming back. I had a great customer service experience and received great repairs to my car. I look forward to coming back. More
by sarahdoran
Employees Worked With
Patrick Landon
August 10, 2022
We are very pleased with customer service, professional courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and courtesies and atmosphere within the dealership. We looked at 3 different dealers before stopping into your lot. I am glad we did. Sign, sealed, and delivered our next vehicle. More
by DARNELLW52
Employees Worked With
August 10, 2022
This is a review of my visit to Antwerpen Hyundai of Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours la Catonsville on June 14 2022. I brought my Hyundai Santa Fe Sport in for a scheduled 12:00 appt to have ABS recall service performed. Six (6) hours later, due to service staff incompetence (Patrick), the work was still not yet performed and my keys were misplaced, causing added wasted time at the dealership. I had to set up another appt, which required me taking additional work time off, to have repair done correctly and in a timely manner. Eventually, on the 2nd visit, the situation was made right by Matt Martin (Service Manager) and Rick Poppe (Service Advisor). I am awaiting the coupon for a free tank of gas I was promised for my time by the former Service Manager, Chris Murray, who left the Antwerpen organization. Matt Martin took his place, but was out of the office on my 2nd visit for the birth of his child. More
by davegolf617
Employees Worked With
Patrick Landon, Chris Murray
August 06, 2022
I came in for an oil change. I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny flui I also viewed and drove a potential new car. I was there for HOURS. I didn’t purchase a new car that day.. but the technicians didn’t top off ny fluids OR put air in my tires. Just raggedy. More
by jingum95
Employees Worked With
James Harris
August 06, 2022
Danuel was our advisor he was patuence abd asjed if we needed help wuth other issues i was eith us the whole time needed help wuth other issues i was eith us the whole time More
by HELENFAULKS74
August 03, 2022
Rick was was honest and professional about when my car would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning would be completed. I could not pick it up the same day due the time it was completed but I was able to pick it up the next morning More
by GRPLUS2
Employees Worked With
Rick
