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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,213 Reviews

1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center

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August 22, 2022

Fixed a mystery problem that another dealership had failed to fix three times. They listened to me, diagnosed the issue, confirmed the diagnosis with a test drive, and fixed the problem quickly. 5 sta More

by vsted1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 26, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

A problem with my vehicle was finally resolved. The wait time, however, was quite long. I understand because of the number of customers and the shortage of mechanics. More

by Phillip.brown459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 24, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

The wait time 4 a oil change is terrible I don't know if u need more help or what the last 2 times I've been their it's been awful I was their bout 2 months ago , got their bout 10 am an didn't leave t More

by SHARONCOUSER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
August 18, 2022

Mat the manager is awesome. Went above & beyond for me. Thank you so much Mat More

by MYCTRAN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
August 17, 2022

Daniel explained everything well and made sure to keep me updated on all progress and was very nice during the whole process. More

by nichole1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 20, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Nichole, we're happy to hear you had such a positive experience with Daniel! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2022

Great customer service awesome wait time and they were professional with calling me back with the issues they found I totally would recommend More

by blacpoe1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
Aug 18, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Aug 18, 2022 -

blacpoe1970 responded

Im looking for a 21 Hyundai palisade burgundy or wolf grey

August 16, 2022

Excellent services. Good customer service and friendly environment also better with service time delivery and ofcourse I love your coffee dispenser💪🏼💪🏼💪🏼 More

by OLAUGO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 15, 2022

car was towed to the dealership. I was away on a trip, but Ms. Parks kept my family up to date on the problems and repair. When I returned and the car was ready, I was notified in More

by MARYANN.CRESWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dreanna Parks
Aug 18, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Maryann, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2022

I dropped my car off at 1030am and was told it would take 2 hrs I called back at 2pm because I haven’t heard anything, he said I told him I need it by 330pm which was a lie. My car wasn’t ready until 430pm More

by bparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
August 14, 2022

Very unplease about the job that you guys gave me at the time. With the new cari should have been more More

by GLENNWILLIAMS717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Daniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Freed
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