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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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August 29, 2022

Takes to long to schedule appointment. Hard to get through on the phone. Car problem was not repaired. Car is still cutting off. More

by HARRIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 01, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 747-3333 to discuss this further.

August 28, 2022

Jeep Sales, a group of individuals highly skilled , and totally competent. You all are great, thanks. More

by Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr King and Mr Green
Aug 30, 2022 -

Antwerpen Hyundai Catonsville responded

Hello Hudson, we are so happy to read such a great review about Antwerpen Hyundai Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

everything looking great. The job is done right as promised over all I was happy about it> except for cashier department i waited about 15 minutes and nobody show up More

by tanconghai
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Tanconghai, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2022

My service was completed in a timely fashion. The service representative was knowledgeable and friendly More

by TAJLYN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Aug 30, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 27, 2022

Came in with a problem and found out it was more. Walked through with the service manager and we figured out a process. Was super happy with communication and over the top service. More

by philharris1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Went in to see Rick, Rick was out
Aug 30, 2022 -

Antwerpen Hyundai Catonsville responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2022

At the the end of my service I was presented with a bill. I advised the cashier that I should not have a bill as oil changes are included in my monthly car payment. She proceeded to say there wasn’t anything More

by Hundai3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Center
August 22, 2022

Fixed a mystery problem that another dealership had failed to fix three times. They listened to me, diagnosed the issue, confirmed the diagnosis with a test drive, and fixed the problem quickly. 5 sta More

by vsted1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 26, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

A problem with my vehicle was finally resolved. The wait time, however, was quite long. I understand because of the number of customers and the shortage of mechanics. More

by Phillip.brown459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 24, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

The wait time 4 a oil change is terrible I don't know if u need more help or what the last 2 times I've been their it's been awful I was their bout 2 months ago , got their bout 10 am an didn't leave t More

by SHARONCOUSER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
August 18, 2022

Mat the manager is awesome. Went above & beyond for me. Thank you so much Mat More

by MYCTRAN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
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