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Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,213 Reviews of Antwerpen Hyundai Catonsville - Service Center
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October 08, 2022
My head light blew out they took me in replaced my head light, updated my software system and changed the battery in my remote. My service rep Patrick was very helpful and pleasant. light, updated my software system and changed the battery in my remote. My service rep Patrick was very helpful and pleasant. More
by Acie
Verified CustomerEmployees Worked With
Patrick
October 07, 2022
Do not use this dealership for service! Very dishonest service writers! We brought in our Sante Fe Sport with 4,032 miles for the ABS recall and mentioned that the MD state inspector noti Very dishonest service writers! We brought in our Sante Fe Sport with 4,032 miles for the ABS recall and mentioned that the MD state inspector noticed some oil underneath. The service writer tells us that the oil pan, timing cover and valve covers were all leaking and quoted $1,500 to repair. No parts, all labor. When inquired about 100,000 mile power train warranty was told it was not covered. Mind you this car has 4,032 miles! Left stealership, went home and reviewed warranty that specifically states the gaskets are covered. Called back service department and now they are discussing with the "manager" and seemed surprised that I was able to quote the warranty cover. Stay away from this "stealership"! More
by RayC
Employees Worked With
Jasmine Sapp
October 06, 2022
MY ENGINE LOCKED UP AND I GOT THE CAR TOWED TO THE DEALERSHIP. PATRICK CALLED ME SHORTLY AFTER AND TALKED TO ME ABOUT THE ISSUE. HE KEPT IN CONTACT WITH ME EVERY STEP OF THE WAY AND MADE SURE I HAD SE DEALERSHIP. PATRICK CALLED ME SHORTLY AFTER AND TALKED TO ME ABOUT THE ISSUE. HE KEPT IN CONTACT WITH ME EVERY STEP OF THE WAY AND MADE SURE I HAD SEVERAL WAYS TO COMMUNICATE WITH HIM IF NEEDED. HE MADE THE PROCESS OF NOT HAVING A CAR FOR A FEW WEEKS AS SMOOTH AS CAN BE. HE SHOULD GET A RAISE BECAUSE I AM NOT AN EASY CUSTOMER THANKS PATRICK More
by FEE
Employees Worked With
PATRICK
September 28, 2022
Oil change took only 45 minutes instead Laurel Ourisman Hyundai dealership took 3 hours and never said sorry to customer . This is very excellent dealership in the United States . Hyundai dealership took 3 hours and never said sorry to customer . This is very excellent dealership in the United States . More
by EUN102962
Employees Worked With
Tom Clarke
September 26, 2022
The service went well and shorter than the time expected. The location is close to my new home and better than Pohanka has ever been. I will return for sure and possibly my next car will come from there. Wis The location is close to my new home and better than Pohanka has ever been. I will return for sure and possibly my next car will come from there. Wish I had this kind of service before. More
by clauderobinson
Employees Worked With
Mercedes
September 22, 2022
Wonderful and professional friendly experience will continue to go to, as well as buy from Antwerpen Hyundai. continue to go to, as well as buy from Antwerpen Hyundai. More
by jadefox1
Employees Worked With
Other Employees :
Gregory Freed
