Antwerpen Hyundai Catonsville - Service Center

Service department seem to not have changed in 20years. Simple task as installation of mud guards correctly could not be completed on 3 trys. Money time n gas wasted. Oh well I truly was hopeful after a gr Simple task as installation of mud guards correctly could not be completed on 3 trys. Money time n gas wasted. Oh well I truly was hopeful after a great connection I experienced with the Sales department . The technician that did the original installation knew it was incorrect. Its pretty sad I started buying Hyundai back in the day when they had Transmission problems n now I am 70, All I ever bought was Hyundai because they were affordable n low maintenance but if u ever needed Service, it was digging for Water in a desert. I thought from the time #i kept my Sonata for 17 yrs they had changed:just from my miserable 3 days I am feeling scared if I need service for something more important More

I understand that Daniel, who worked in the service dept. is no longer working with Antwerpen. I was told that the work that need to be done was not the work that was performed. I was told that the 2 wheel s is no longer working with Antwerpen. I was told that the work that need to be done was not the work that was performed. I was told that the 2 wheel speed sensors and a wheel bearing in the front of the car needed to be replaced, come to find out only a rear wheel sensor was done. I also asked for my schedule maintenance to be done, which wasn't. My car was in the shop for almost 2 weeks. Now my car is in the shop again for the same reason. Now I'm being told that it is the front passenger side wheel speed sensor that needs to be replace. More

Feel like I was taking advantage of because I was a woman. Not alot of communication and I was rushed. woman. Not alot of communication and I was rushed. More

Do not use this dealership for service! Very dishonest service writers! We brought in our Sante Fe Sport with 4,032 miles for the ABS recall and mentioned that the MD state inspector noti Very dishonest service writers! We brought in our Sante Fe Sport with 4,032 miles for the ABS recall and mentioned that the MD state inspector noticed some oil underneath. The service writer tells us that the oil pan, timing cover and valve covers were all leaking and quoted $1,500 to repair. No parts, all labor. When inquired about 100,000 mile power train warranty was told it was not covered. Mind you this car has 4,032 miles! Left stealership, went home and reviewed warranty that specifically states the gaskets are covered. Called back service department and now they are discussing with the "manager" and seemed surprised that I was able to quote the warranty cover. Stay away from this "stealership"! More

I had a poor experience and I would not recommend this dealership or service department. dealership or service department. More