Back

Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

Sort by
October 29, 2022

Deanna is amazing. She makes sure you understand everything that is going on with your vehicle so you feel safe. Would absolutely recommend! More

by PARISTURNQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna
Nov 04, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. Thanks for the recommendation, and have an amazing day!

October 29, 2022

Ms.Linda was awesome with handling me pick my dream truck. And we found one within my budget More

by nakitagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown
Nov 04, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We hope you have a great day!

October 27, 2022

Great service. Patrick was helpful and courteous. Friendly staff and comfortable waiting area. I would highly recommend your dealership. More

by jecough
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick service drpt
Nov 03, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Jecough, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 25, 2022

While the staff is professional and the service completed in the time estimated, the experience with setting up an appointment was quite lengthy and had to invoke the help of the GM. On-line service appointm More

by Jimmymac of Elkridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (410) 747-3333. We look forward to hearing from you.

October 24, 2022

I had an appointment on a Monday morning, wasted 3. 5 hours waiting for them finish my service only to find out it wasn’t going to be done because they were backed up and no one decided to call me to le More

by jihye_712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their names
October 23, 2022

Nothing bad it just computer was down when I went there for the recall reschedule More

by jb5852198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Oct 26, 2022 -

Antwerpen Hyundai Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2022

I was given an an appointment for 10/18/22 on 9/26/22. I dropped my car off the night before only to find out do to some system glitch my car hadn't been touched and was considered a drop off. Had I not More

by LYNELLECOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deanna and the Hyundai Service manager.
October 22, 2022

I dropped my car off in Thursday morning at 8 am and no one called me about my status of my car my car was sent to the service desk and went straight to voicemail two and no response back and I called the More

by shemphillys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
October 21, 2022

Great customer service! Went to get my oil changed, and everyone was knowledgeable and friendly. More

by tiffany08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
October 20, 2022

Service was very difficult to schedule, but once scheduled, the service was completed on time and above expectations. More

by msprouse91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
Oct 24, 2022 -

Antwerpen Hyundai Catonsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
12
...