Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,212 Reviews of Antwerpen Hyundai Catonsville - Service Center
Excellent Service Experience The service tech (Brooke) provided excellent customer service and she provided responses to all of my questions. Will return to this location in the f The service tech (Brooke) provided excellent customer service and she provided responses to all of my questions. Will return to this location in the future. More
Absolutely terrific service Went in for oil change and a recall. The service tech was great he came and talked with me about everything. Even noticed that somehow both my tag lig Went in for oil change and a recall. The service tech was great he came and talked with me about everything. Even noticed that somehow both my tag lights were out. Something I'd have likely only noticed if it was pointed out by a police officer.. 😁 Shawn Kopalchick the service director also talked with me and made sure I had no other concerns about my visit. Definitely recommend this dealership to anyone who values the non stereotypical dealership. IMHO Shawn & his team put the customer first each and every time. More
excellent service When I call for an appointment my Service Advisor (Ben Washington) always makes sure that whatever needs to be done for my car is done right. Serv When I call for an appointment my Service Advisor (Ben Washington) always makes sure that whatever needs to be done for my car is done right. Service is always excellent and everyone who works there is very friendly and professional. More
Fast! This mininum number of words sucks. Customer service was great, but having to come up with 25 words to say fast and quick service is silly. This mininum number of words sucks. Customer service was great, but having to come up with 25 words to say fast and quick service is silly. More
Excellent As Always Every time I come this location, I always receive excellent service. The staff are always friendly and the worker working on my car are always clean. Every time I come this location, I always receive excellent service. The staff are always friendly and the worker working on my car are always clean. I will continue to purchase and have my vehicles serviced at this dealership. More
Excellent service My primary visit was to update the engine control software per campaign 70C047RO. And I also had transmission service done, as recommended by the ser My primary visit was to update the engine control software per campaign 70C047RO. And I also had transmission service done, as recommended by the service person. Ben Washington was my advisor. Whenever I need to have my car repaired. I always make an appointment with Mr. Washington because of his consistent excellent customer service. When I leave messages on his phone, he calls back promptly, and I find that to be the mark of a great employee. More
Atwerpe service dept Sean Loomis was an unbelievable! Superior customer service! Friendly responsive and efficient! We couldn't be happier with the ease of the transact Sean Loomis was an unbelievable! Superior customer service! Friendly responsive and efficient! We couldn't be happier with the ease of the transaction. We were kept apprised of the situation every step of the way. More
Rapid Service Dealer service was faster than anticipated and was complete. I recommend Antwerpen for knowledgeable sales and service skill and ability. I've purch Dealer service was faster than anticipated and was complete. I recommend Antwerpen for knowledgeable sales and service skill and ability. I've purchased from Antwerpen Hyundai since 2001. The cost was less than anticipated. More
Excellent service since I've owned my 1st Hyundai Santa Fe This dealership earned this rating because they have always been polite and understanding to my needs. Any situation arise all I had to do was call Be This dealership earned this rating because they have always been polite and understanding to my needs. Any situation arise all I had to do was call Ben to make an appointment A.S.A.P More
Jack to the rescue There I was crushing down Frederick Rd. when I get pulled over by a police man. After exchanging pleasantries, he told me my new 2017 Elantra did not There I was crushing down Frederick Rd. when I get pulled over by a police man. After exchanging pleasantries, he told me my new 2017 Elantra did not have a license plate on it. I called the dealership drove over and was given a new temporary tag within a matter of a few minutes. More