Antwerpen Hyundai Catonsville - Service Center

Fast, Quality Service The Service Department is first-rate. They get started on their work shortly after you arrive and finish when promised. Ben Washington is excellent. H The Service Department is first-rate. They get started on their work shortly after you arrive and finish when promised. Ben Washington is excellent. He keeps his customers well-informed about both the status of the work being done and the options available when an issue is found. More

Oil change and minor services I brought my car in for my last paid oil change and brake flush. The usual inspection found filters that needed change and a small light I was aware o I brought my car in for my last paid oil change and brake flush. The usual inspection found filters that needed change and a small light I was aware of. My experience was fine. I did have to wait to pay my bill because there was only one person doing closings and she was busy with a customer with a complaint. Obviously a minimum of two clerks at busy times would be a help. Also, just a suggestion that cars with completed service be stationed outside service area instead of in the rear parking where accidents seem likely to happen! More

Excellent Customer Service!! I cannot express how pleased I am/was with my first visit to your location! I cannot thank the service department enough for explaining things so tho I cannot express how pleased I am/was with my first visit to your location! I cannot thank the service department enough for explaining things so thoroughly that were and will be needed in order to keep my Santa Fe running great! Josh, Joe and Doug will always be excellent in my book!! Keep up the good work and kind and excellent customer service! 3 very professional and kind gentlemen! More

Oil Change Tire Rotation Well I had call early part of the week to schedule an appointment but couldn't get one; but the customer rep informed me that I could still bring my c Well I had call early part of the week to schedule an appointment but couldn't get one; but the customer rep informed me that I could still bring my car in and that she couldn't guarantee how long it would take. Upon arriving I informed the customer rep (Sean) about the phone conversation I had. To my surprise I was immediately taken in and didn't have to wait long. FANTASTIC!!! More

Servicing Joe was great and Cashier plus the valet Great job Thank you for a great job!!!! Great job all around from start to finish Great Experien Joe was great and Cashier plus the valet Great job Thank you for a great job!!!! Great job all around from start to finish Great Experience More

7500 car service My service advisor, Brooke, was great. She kept me informed throughout the service. I really appreciate the excellent communication and time she took My service advisor, Brooke, was great. She kept me informed throughout the service. I really appreciate the excellent communication and time she took to answer all my questions. More

Fast friendly good service Everything went swiftly and well. No hassle. Took care of the recall problems. However it was a little inconvenient having to go for the recll. Everything went swiftly and well. No hassle. Took care of the recall problems. However it was a little inconvenient having to go for the recll. More

Excellent Service Experience The service tech (Brooke) provided excellent customer service and she provided responses to all of my questions. Will return to this location in the f The service tech (Brooke) provided excellent customer service and she provided responses to all of my questions. Will return to this location in the future. More

Absolutely terrific service Went in for oil change and a recall. The service tech was great he came and talked with me about everything. Even noticed that somehow both my tag lig Went in for oil change and a recall. The service tech was great he came and talked with me about everything. Even noticed that somehow both my tag lights were out. Something I'd have likely only noticed if it was pointed out by a police officer.. 😁 Shawn Kopalchick the service director also talked with me and made sure I had no other concerns about my visit. Definitely recommend this dealership to anyone who values the non stereotypical dealership. IMHO Shawn & his team put the customer first each and every time. More

excellent service When I call for an appointment my Service Advisor (Ben Washington) always makes sure that whatever needs to be done for my car is done right. Serv When I call for an appointment my Service Advisor (Ben Washington) always makes sure that whatever needs to be done for my car is done right. Service is always excellent and everyone who works there is very friendly and professional. More