Antwerpen Hyundai Catonsville - Service Center
Baltimore, MD
1,212 Reviews of Antwerpen Hyundai Catonsville - Service Center
Surprisingly Fast & Efficient The Service center at Antwerpen has gotten considerably better. I dropped my vehicle off at around 12:30 pm. I got a call around 1:30 pm that my veh The Service center at Antwerpen has gotten considerably better. I dropped my vehicle off at around 12:30 pm. I got a call around 1:30 pm that my vehicle was finished. It was a pleasant surprise. The wait time has definitely improved. Keep up the good work! More
Always a job well done! As always a great job. Really can't say much else but I will continue to come to this dealership to have my vehicle serviced. As always a great job. Really can't say much else but I will continue to come to this dealership to have my vehicle serviced. More
Excellence The professionalism and people friendly is well received. Always put the customer first and resolving any problems with a positive attitude. The servi The professionalism and people friendly is well received. Always put the customer first and resolving any problems with a positive attitude. The service is rendered in a timely manner and you are informed of any additional concerns for the maintenance of your vehicle. More
In and Out I know most people recommend not going to the dealership for basic service but considering the ease of the process I will continue to bring my vehicle I know most people recommend not going to the dealership for basic service but considering the ease of the process I will continue to bring my vehicle back for all my service needs. The staff is always super pleasant and helpful. The ice cream truck during the afternoons was the best surprise also - clever business move! More
Work completed in a timely manor. I did have some issues with contacting the service department to see if my vehicle was going to be completed. Maybe more service employees are needed I did have some issues with contacting the service department to see if my vehicle was going to be completed. Maybe more service employees are needed to answer incoming phone calls. As you know, to most people their car is their escape, their freedom. People need great communication when it's in the shop. Thanks More
2016 Hyundai Elantra Dave in Service was very helpful and kept me informed.every step of the way with my service and also gave me recommendations to keep my car running. Dave in Service was very helpful and kept me informed.every step of the way with my service and also gave me recommendations to keep my car running. More
Overall Experience From Appointment to Service When I called for an appointment I was given one to fit my schedule . They got me in on time and did a thorough job. They were pleasant,efficient an When I called for an appointment I was given one to fit my schedule . They got me in on time and did a thorough job. They were pleasant,efficient and checked things beyond my request. I would highly recommend the technician. More
Angel and Katherine provided excellent service on my visit this week. While I waited in the customer lounge they gave me frequent updates and cost along with how much lon provided excellent service on my visit this week. While I waited in the customer lounge they gave me frequent updates and cost along with how much longer it would take to repair my car. In five years of working with this location I’ve never received comparable attention from anyone....including my sales person who misled me as to what was included on my Tucson. They are my two favorite people at Hyundai in Catonsville!! And I was happy the popcorn machine was working again. More
My rep was Sean. Sean was excellent. His attention to detail was outstanding. I would want to use him any time that I need to bring my car in. You should have more Sean was excellent. His attention to detail was outstanding. I would want to use him any time that I need to bring my car in. You should have more people like him. More
Great! Excellent customer satisfaction and quick valet service. I had communication with Sam during the process of having my vehicle serviced. Sam gave a qui Excellent customer satisfaction and quick valet service. I had communication with Sam during the process of having my vehicle serviced. Sam gave a quick turnaround time in notifying me of important information pertain to my vehicle to get it back up and running for long-term purposes. Thank You! More