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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.7
1,209 Reviews

1,209 Reviews of Antwerpen Hyundai Catonsville - Service Center

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November 16, 2022

Great customer service, 5 Hyundai from Ms Linda Chandler. She is a great person and a very smart lady. More

by BULLDAWGSCHOLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2022

My Maintenance experience with Antwerpen Hyundai Catonsville has bee pleasant every time. Staff are friendly and knowledgeable it’s clean, time efficient, and they have great customer service. More

by MRS. BRITANY SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 18, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Everyone was friendly and the environment was clean and shiny and very helpful and very sufficient More

by MCCOYAVA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2022

The service writer Rick was very accommodating and considerate of my busy schedule. He got me a quick appointment and ensured my wait time was as short as possible. As a result, I am always satisfied More

by ONESOLARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown
Nov 14, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2022

My experience was not pleasant from the time I walked into the service center to the time I went back to pick up my car, I was met with lackluster customer service, attitude, and several delays and excus More

by AML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
November 04, 2022

Appts are minimum 3 weeks and the service is subpar. Takes 2 hours longer than they tell you. They do not return calls. I ended up having to stop in to schedule service because no one answered the phone More

by CJLAHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 04, 2022 -

Antwerpen Hyundai Catonsville responded

I apologize for the experience that you had as we do not want any of our customers unsatisfied. Please call me so I can try to make this unsatisfactory experience something that you will not have to happen to you again Maurice Mitchell Jr General Manager 410-788-6600 ext 10022

November 04, 2022

Very efficient,courteous and completed work in a relatively timely fashion. Pretty good thank you use you again More

by deloreslaws521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr coop
Nov 11, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2022

Great Work. Patrick Landon is Great at what he does. Very Knowledgeable with his job and good with customers More

by scovahey08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
Nov 09, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Antwerpen Hyundai Catonsville. We hope you have a great day!

November 01, 2022

We would not take our Hyundai to any other dealer but Antwerpen Hyundai in Catonsville. More

by pwkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Landon
Nov 07, 2022 -

Antwerpen Hyundai Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

Patrick and Matt along with the entire start did everything they could to stay me with my engine replacement process. They were great! More

by Judah HOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Matt and Bea
Nov 06, 2022 -

Antwerpen Hyundai Catonsville responded

Hi Judah, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Hyundai Catonsville! If you're ever in need of more help, please let us know!

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