Antwerpen Hyundai Catonsville - Service Center

The service center is very well organized. Check in for appointment went extremely quick and easy. Sean was very professional and courteous. Overall experience was much better than expected. appointment went extremely quick and easy. Sean was very professional and courteous. Overall experience was much better than expected. More

On this occasion, the work that was requested was not completed on my departure and I had to return the same day because someone did not do their job completed on my departure and I had to return the same day because someone did not do their job More

Repair of a lingering car problem My vehicle had a "check engine" light on for several weeks. Many attempts were made to correct the problem and the customer service and service depart My vehicle had a "check engine" light on for several weeks. Many attempts were made to correct the problem and the customer service and service department teams went to extremes to make sure that it was finally corrected. Hooray! More

Very professional and friendly got me out quick. The facility was very clean and the rest of the staff were very helpful, it was a very good experience. facility was very clean and the rest of the staff were very helpful, it was a very good experience. More

I brought my 2016 Tucson in for service and everything was done very efficiently and quickly! I will definitely be visiting for all my service needs was done very efficiently and quickly! I will definitely be visiting for all my service needs More

was fine The dealership replaced my rear tail light at a reasonable cost and in a timely manner. I have no complaints there. The problem was that Hyundai sen The dealership replaced my rear tail light at a reasonable cost and in a timely manner. I have no complaints there. The problem was that Hyundai sent me two brochures about a software update that needed to be completed. When Catonsville looked this up, they found that the update had been \completed three years ago, before I bought the vehicle. What a waste of my time. Certainly, Hyundai should have better records. More

Really terrible customer service - would not recommend. I gave them another chance after a not great first experience thinking it may have just been a bad day. The second time was worse, I won’t be returning gave them another chance after a not great first experience thinking it may have just been a bad day. The second time was worse, I won’t be returning. More

Very Slow service When I got there, it was pretty busy. A lot of people was waiting for car. Employees are are nice, yet two and a half hour wait for oil change. When I got there, it was pretty busy. A lot of people was waiting for car. Employees are are nice, yet two and a half hour wait for oil change. More

It's a cool dealership because I got my 1st car now it's different car couldn't get looked at when asked for allignment different car couldn't get looked at when asked for allignment More