Antwerpen Hyundai Catonsville - Service Center

Really terrible customer service - would not recommend. I gave them another chance after a not great first experience thinking it may have just been a bad day. The second time was worse, I won’t be returning gave them another chance after a not great first experience thinking it may have just been a bad day. The second time was worse, I won’t be returning. More

Very Slow service When I got there, it was pretty busy. A lot of people was waiting for car. Employees are are nice, yet two and a half hour wait for oil change. When I got there, it was pretty busy. A lot of people was waiting for car. Employees are are nice, yet two and a half hour wait for oil change. More

It's a cool dealership because I got my 1st car now it's different car couldn't get looked at when asked for allignment different car couldn't get looked at when asked for allignment More

Honest and transparent service workers like Joe are great to work with. He was friendly even amidst the craziness of a holiday weekend. I did not feel pressured to complete any of the suggested added mainten to work with. He was friendly even amidst the craziness of a holiday weekend. I did not feel pressured to complete any of the suggested added maintenances but felt very informed of my vehicle and what each task would do in benefitting my driving experience and the longevity of my vehicle. Great work! More

Job well done! My first time there. Just bought he car used in February. Friendly service. Average wait. Comfortable waiting room with social distancing. Car ru My first time there. Just bought he car used in February. Friendly service. Average wait. Comfortable waiting room with social distancing. Car runs better and satisfied with work done and the guy who took care of me was awesome. Will recommend this dealership for repair and service of vehicles. More

3 plus hours for oil change and still waiting for my car Also was told they have no one to rest drive my car to find out why it accelerates up to 4 miles an hour when sitting still on flat ground. A dealers Also was told they have no one to rest drive my car to find out why it accelerates up to 4 miles an hour when sitting still on flat ground. A dealership with no one to test drive my car? More

Fast, Friendly, Pre-purchase Inspection I was in the process of buying a used car from an internet dealer in VA, The car passed VA inspection, but failed in MD where i live. The dealer loa I was in the process of buying a used car from an internet dealer in VA, The car passed VA inspection, but failed in MD where i live. The dealer loaned me the car for a week to complete whatever repairs were required and have it pass inspection. I got parts and did the repairs within a week, but the original inspection location could not take me for a week! Antwerpen Hyundai Catonsville was able to squeeze me in between other jobs and pass my inspection with flying colors. THANKS to Howard Wrightson and the service department for taking care of me! More

Stolen items from my car during service for an oil change! Waiting for Howard County police to report something stolen from my car while it was being serviced at this dealership. The store manager Kevin Kim re Waiting for Howard County police to report something stolen from my car while it was being serviced at this dealership. The store manager Kevin Kim refused to resolve the matter. Both individuals who were in the car denied taking the item. I will never bring my car here again nor ever purchase a vehicle from this dealership . I will be contacting the owner to file a complaint. More

Rachel saved the day! I had an issue with the sales department that wasn’t handled properly by anyone until I spoke with Rachel. It’s good that Antwerpen has employees lik I had an issue with the sales department that wasn’t handled properly by anyone until I spoke with Rachel. It’s good that Antwerpen has employees like Rachel when everyone else drops the ball. Excellent job Rachel! More