Antwerpen Hyundai Catonsville - Service Center

Poor Customer Service Waited three hours for an oil change; ;with an appointment. Unacceptable service. Did not start working on the car until I asked about the status. Waited three hours for an oil change; ;with an appointment. Unacceptable service. Did not start working on the car until I asked about the status. More

The lite skin black girl who works in the service department very unprofessional. I would not use the service department again. She was rude and told me I could go elsewhere. department very unprofessional. I would not use the service department again. She was rude and told me I could go elsewhere. More

Ongoing Problem with Steering Column I have had my car in for service 5 times for the same issue with a noise in the steering column and I have spoken to at least 6 people about this. I have had my car in for service 5 times for the same issue with a noise in the steering column and I have spoken to at least 6 people about this. More

This dealership is very professional, clean the customer service is wonderful, hospitality is awesome, everyone is so friendly, I would recommend anyone to this dealership, thanks Antwerpen Hyundai service is wonderful, hospitality is awesome, everyone is so friendly, I would recommend anyone to this dealership, thanks Antwerpen Hyundai More

Good Service Experience, But I was very pleased with Lily, my service manager, but when I was told my car was ready to be picked up, it was still not fixed and required two more d I was very pleased with Lily, my service manager, but when I was told my car was ready to be picked up, it was still not fixed and required two more days of service because the ignition cylinder needed to be replaced (a new one had to be ordered). A simple road test would have indicated that there was still a problem. Lily did the additional work at no charge and gave me a discount on the other repairs that were needed. It was an expensive visit and the maintenance required six days to complete, but I was satisfied with the end result when my car was finally ready. More

Excellence Clean, Safe, and friendly. Always buy my cars from this dealership even though I hated the dumb stupid and degrading commercials of the late 90s and 2 Clean, Safe, and friendly. Always buy my cars from this dealership even though I hated the dumb stupid and degrading commercials of the late 90s and 2000s. Only the service received from Linda Chandler keeps my family coming back to this dealership. More

Good experience, they explained everything, Wasn’t expensive, Overall good, good service l, I didn’t wait much everyone was really helpful and everything was quick expensive, Overall good, good service l, I didn’t wait much everyone was really helpful and everything was quick More

come in & see for yourself vehicle touched the red overheating in the middle of a heat wave by the time managed to arrive @ the dealership it was Fri. @ 6:20 PM service dept vehicle touched the red overheating in the middle of a heat wave by the time managed to arrive @ the dealership it was Fri. @ 6:20 PM service dept. was closed but 2 very nice people(male + female - 1 ea.) very very nice & very pleasant to talk with & they left a message @ the service Dept. to call me asap.Ms.Wondimagegn did so 1st thing Mon.Morning to make an appointment. She took charge to see to it that the vehicle was looked @ + fixed promptly ! Couldn't be happier especially since she has a very pleasant way about her ! I woundn't be surprised , if people became loyal repeat customers just because of THAT / GB. More

Very pleasant experience from beginning to the end. Associates were friendly and answered all of my questions. No long wait..I was in and out! Associates were friendly and answered all of my questions. No long wait..I was in and out! More