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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,215 Reviews

1,215 Reviews of Antwerpen Hyundai Catonsville - Service Center

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August 09, 2020

Nice staff , service was done in a decent time, appointment was very easy to make. Staff keep me informed of my cars progress in shop More

by SUPERMANBATMAN2814
Recommend Dealer
Yes
Employees Worked With
Sean
August 09, 2020

Worst experience ever. My 2017 Hyundai Elantra was there for 5 days for a simple battery diagnosis. No follow up calls to notify me of the status of my car. I will definitely not be returning unless it’s co More

by DMONEY0806
Recommend Dealer
No
Employees Worked With
Lilly
August 07, 2020

I absolutely love this dealership. They always take good care of their customer’s needs. Whether it’s a tire change or regular service needs this dealership is top of the line. It has been my pleasure to b More

by Anita789
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2020

Ms. Millie was awesome. I was a long time customer of Sean Lonas, and I considering going elsewhere since Sean is no longer there, but Ms. Millie was great so I will continue to come back!! More

by santiagoenforcement
Recommend Dealer
Yes
Employees Worked With
Ms. Millie from Service
August 07, 2020

Very nice people with great care for customers. I went in for recall but has many other works done. Thank you for taking your time to help me. More

by nebyouteklewold
Recommend Dealer
Yes
Employees Worked With
James in service
Aug 07, 2020 -

Antwerpen Hyundai Catonsville responded

Hello, Thank you so much for taking time to rate your recall service work 5 stars. We appreciate you business and enjoy your weekend. Linda Peters Customer Care Manager Antwerpen Hyundai

August 07, 2020

Despite receiving fast service this last visit there were several avoidable things that happened. When I checked in...the female checking me in was polite but when she asked the older white gentleman next to More

by TWHIT
Recommend Dealer
No
Employees Worked With
Service
Aug 07, 2020 -

Antwerpen Hyundai Catonsville responded

Hello, I am very sorry you encountered some unprofessional responses and a lack of attention to detail. I will review your concerns with our service manager and someone will be contacting you. Have a wonderful weekend! Linda Peters Customer Care Manager Antwerpen Hyundai

August 07, 2020

The staff here is friendly and accommodating in the service department. Their attention to detail in the waiting time along with precautions during this pandemic have been great! Continue the great wor More

by SGREG0304
Recommend Dealer
Yes
Employees Worked With
Service department
August 07, 2020

Fast and friendly Lily in service was wonderful, with her help service on my car was completed next day instead of five day, at scheduled time, saved me from Ubering an More

by dineshpatel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily
Aug 07, 2020 -

Antwerpen Hyundai Catonsville responded

Thank you for this review and a great rating. Linda Peters Customer Care Manager Antwerpen Hyundai

August 06, 2020

Lily in service was a lifesaver. She helped me get my tire fixed and made sure that I was updated when my car was ready. More

by SSTRAUMANIS
Recommend Dealer
Yes
Employees Worked With
Lily in service
August 06, 2020

The waiting room was clean. The seats were distanced. There was not a lot of people waiting. The person I spoke to about why I was there, was respectful. More

by MOMMAJSHORT
Recommend Dealer
Yes
Employees Worked With
Can't remember
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